Job Title: Inside Sales Representative (ISR) – AI & Supply Chain Solutions
Location
India, Philippines, and LATAM (supporting North America & EMEA markets)Role Overview
We are looking for a motivated and results-driven Inside Sales Representative (ISR) to support global sales efforts across North America and EMEA. This role focuses on generating and qualifying pipeline, engaging prospects, and driving early-stage sales for Agentic AI and Supply Chain / EDI solutions.
The ideal candidate is a strong communicator, excels at outbound prospecting, and thrives in a fast-paced, metrics-driven environment.Key Responsibilities
Pipeline Generation & Prospecting

• Identify and engage prospective customers through outbound calls, emails, and social selling.
• Generate qualified leads and build a strong sales pipeline for Account Executives.
• Research target accounts, industries, and key decision-makers.

Lead Qualification

• Qualify inbound and outbound leads based on defined criteria (ICP, need, budget, timeline).
• Conduct discovery conversations to understand customer challenges and requirements.
• Schedule meetings and demos for the sales team.

AI & Supply Chain Solution Positioning

• Communicate value propositions for Agentic AI and Supply Chain / EDI services.
• Articulate how solutions improve efficiency, visibility, and automation.
• Handle initial objections and nurture prospects through early sales stages.

Sales Execution Support

• Maintain accurate records of activities, leads, and opportunities in CRM.
• Collaborate with Account Executives and Pre-Sales teams to progress deals.
• Support follow-ups, proposals, and ongoing prospect engagement.

Market & Customer Engagement

• Engage with prospects across North America and EMEA, adapting to regional nuances.
• Participate in campaigns, webinars, and events to drive lead generation.
• Gather market insights and customer feedback.

Performance & Metrics

• Meet or exceed KPIs such as call volume, email outreach, meetings booked, and pipeline contribution.
• Maintain high activity levels and consistent follow-through.

Qualifications
Experience

• 1–5 years of experience in inside sales, business development, or lead generation.
• Experience in IT services, SaaS, AI, or supply chain solutions is a plus.
• Exposure to global markets (North America/EMEA) preferred.

Skills & Competencies

• Strong communication and interpersonal skills (verbal and written).
• Ability to handle high-volume outreach and multitask effectively.
• Strong research and prospecting skills.
• Basic understanding of sales processes and CRM tools (e.g., Salesforce, HubSpot).
• Self-motivated, goal-oriented, and resilient.

Education

• Bachelor’s degree in business, marketing, or a related field preferred.

What Success Looks Like

• Consistent achievement of activity and pipeline generation targets.
• High-quality lead qualification and conversion to opportunities.
• Strong collaboration with sales teams to drive revenue outcomes.
• Continuous improvement in outreach effectiveness and messaging.

Why Join Us

• Opportunity to work in a fast-growing AI and supply chain technology space.
• Exposure to global markets and enterprise customers.
• Strong learning and career growth opportunities in sales.
• Collaborative and performance-driven environment.