Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

At Interac, we design and deliver products and solutions that empower Canadians with control over their money. From enabling secure near-immediate digital transfers to shaping advances in open banking and digital verification, we’re at the forefront of the digital economy in Canada.

We’re looking for a talent ed Business Systems Analysis (BSA) team mate who has experience in the e-Transfer (bank-to-bank networks) . This role is ideal for someone passionate about driving business and infrastructure moder n ization outcomes through strong collaboration, system-thinking, an d crafting the future of the Canadian payment space . If you're an experienced BSA and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders— we want to talk to you!

Reporting to the Practice Le ader of the BSA team, you’ll partner with a talented team of BSAs who will play a critical role in delivering modernizations, enhancements, and new product launches across the Interac ecosystem . You’ll be part of the delive ry of high-quality system requirements that support strategic business goals, cross-functional alignment, and a culture of continuous improvement.

What You Will Do :

• Experience partnering with Payments Canada, e.g., Elaboration, maintaining document and validating functional and non-functional system re

• Passion and understanding of the nuances involved in bank-to-bank modernization solutions

• Adopting, implementing and operationalising best practices with the goal of great customer systems (JIRA board) and ensuring sync of the internal Interac approach

• Good understand ing of ISO 20022 Payment file formats

• Knowledge of data analytics and reporting tools, e.g., SQL, Power BI

• Comfortable with Atlassian Tools (Jira, Confluence); user management, site creation, project creation, workflow

• Eliciting, documenting and validating functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders

• Performing analysis of new technologies and standards in money movement / bank-to-bank networks and the impacts on Interac solutions

• Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications

• Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases

• Collaborating with external vendors and internal IT teams during their development phase and providing clarity on requirements and specifications

• Partnering the certification and testing teams by providing interpretation of business functions and specifications

• Balancing the needs of various product/project delivery methodologies depending on the approach of the team (s )

• Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required

• Su pporting project management processes during the project life cycle

• Onboarding projects and supporting the team in client engagement and clarifying requirements

• Ensuring the release management process for internal delivery of application and system changes into production and FI environments

• Suppo rting Operations in production issues and other implementation problem resolutions

What You Bring :

• Bachelor's degree in Computer Science , Engineering, Business Systems, or a related field—or equivalent experience

• 5-10 years’ experience in a B usiness S ystems A nalyst role

• Confident working with ISO 8583 and ISO 20022 standards

• Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.)

• Comfortable driving various requirements elicitation techniques for an established project ( I nterviews, prototypes, workshops, systems flow, business flows and process flows )

• Experience using requirements definitions and management tools

• Ab ility to lead different requirements methodologies (Use Cases, Unified Modelling Language, etc.)

• Experience working successfully in an environment involving multiple stakeholders with competing objectives

• Knowledge of financial services and online and mobile payment technologies (debit and/or credit)

• Experience with UML, BPMN or other Visual Modeling notations.

• Knowledge of chip contact and contactless card payments processing (EMV)

• Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs ) and various host systems (Acquirer and Issuer)

• Agile, Scrum, Iterative Waterfall Development foundational knowledge is an asset

• Comfortable with fraud prevention or cybersecurity domains (nice to have)

• Eligibility to work for Interac Corp. in Canada in a full-time capacity

What We’re Offering:

The hiring range for this position is $90,000 to $105,000 , and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.
• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.