COMPETITION NUMBER: 1653 CLOSING DATE: March 29, 2026 @11:59 PM MDT

Enrolment Operations and Registrar

Reporting to the Director of Enrolment Operations and Registrar – and working closely with the Vice President, Students and External Relations – the Manager, Institutional Analytics and Insights provides strategic leadership for all institutional analytics, overseeing advanced data science, predictive modelling, and statistical analysis function with a focus on supporting Strategic Enrolment Management (SEM). The role is accountable for the accuracy, integrity, and governance of all student-related data reported internally and externally. This role leads the development of enterprise-level analytics capabilities, including data engineering, analytical modelling, and advanced visualization, while serving as the institutional authority on student data definitions, stewardship, and government reporting compliance.

The position operates at the intersection of strategy, data architecture, and accountability, translating complex data into actionable insights for senior level decision-making. The Manager, Institutional Analytics and Insights is responsible for developing and delivering achievable operational plans and designing a future focused multi-year strategic agenda to enhance integration across service units and ensure high-level alignment with divisional and college priorities.
This position leads a team with diverse data skillsets, including specialists in data engineering, statistical modelling, predictive analytics, and BI development with a strong leadership focus on coaching and developing team members in their data expertise and communication and collaboration competencies.
This role will work closely with a wide range of stakeholders within the Office of the Registrar, leaders across all SEM committees and subcommittees, and academic, administrative, and service areas and liaise with relevant partners external to NorQuest needed to understand current and changing practices and processes to identify and speak to trends, to inform and make institutional decisions regarding data needs to support Strategic Enrolment Management. The position is responsible for enrolment reporting requirements to the provincial and federal government.

HOW YOU'LL MAKE A DIFFERENCE

• Design and oversee an end-to-end enrolment analytics framework covering the full student lifecycle (attraction through post-graduation outcomes).
• Develop and maintain predictive models (e.g., conversion, retention, demand) and translate complex data into clear, decision-ready insights for senior leadership and Board reporting.
• Collaborate with academic and operational leaders to define KPIs, priorities, and provide expert guidance on data interpretation and limitations.
• Lead the acquisition and integration of labour market, demographic, and competitor data to inform program planning, enrolment strategy, and institutional growth.
• Oversee data pipelines, modelling, and governance practices to ensure data quality, consistency, privacy compliance, and alignment with enterprise systems.
• Direct development of enterprise dashboards and reporting tools while promoting data literacy and evidence-informed decision-making across the institution.
• Lead, mentor, and manage a high-performing analytics team; set performance standards, balance priorities, and ensure delivery of strategic outcomes and regulatory reporting compliance.

WHAT YOU BRING

• A Bachelor’s Degree in Commerce, Business, Data Science, Statistics, Computer Science, Economics, Mathematics, or other analytics‑heavy fields strongly preferred, or other analytical/data related field required.
• Graduate studies in a similar field is preferred.
• A combination of education and experience will be considered.

WHAT MAKES YOU A DIFFERENCE MAKER? As a difference maker you bring:

• Strategic resource planning expertise, including building evidence-based proposals, managing budgets, and aligning resources to institutional priorities.
• Strong leadership and people management skills, guiding and developing a diverse, senior-level team while fostering accountability and high performance.
• Proven ability to lead and implement cross-functional process improvements in complex, fast-paced environments with competing priorities.
• Advanced decision-making capability, balancing risk, policy interpretation, and diverse stakeholder perspectives through an equity, diversity, and inclusion lens.
• Exceptional relationship-building and influencing skills, partnering effectively with internal leaders, external institutions, and sector stakeholders.
• Expertise in navigating and aligning operations with institutional strategy, governance, and regulatory requirements.
• Strong communication and stakeholder engagement skills, delivering clear, timely, and tactful messaging across varied audiences, including sensitive contexts.
• Ability to manage multiple priorities and drive results, ensuring team efforts and initiatives are aligned with strategic goals and business outcomes.

SALARY:$104,458 - $130,541reflective upon what you bring AKA your education and experience. This is a full-time, permanent position with immediate access to our great pension and benefit programs.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

**Additional Information:**Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

**Our Commitment to Equity, Diversity, and Inclusion:**We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.