Technical Services & Training Manager
Top Benefits
About the role
Technical Services & Training Manager- British Columbia ( Remote with Travel) Travel Required: Up to 20% (including U.S. travel)
*Company Car provided for this role*
We are seeking a highly motivated and experienced Technical Services & Training Manager to support automotive aftermarket training initiatives. This role blends responsibilities in technical training, warranty support, and customer engagement. The successful candidate will conduct technical seminars, instructor-led hands-on training, and product investigations while maintaining a high level of customer satisfaction.
The ideal candidate has strong technical aptitude, proven presentation skills, and industry experience as a Technician, Service Consultant, Technical Assistance Agent, or Service Manager in a dealership or independent service environment.
Responsibilities
- Conduct technical training (in-person and virtual) for independent aftermarket automotive repair audiences.
- Develop and deliver customized training content based on field and customer requirements.
- Provide technical product and warranty support, including inspections, investigations, and reporting.
- Manage classroom training logistics, including scheduling, setup/tear down, and fleet/tool audits.
- Liaise with customer field staff, OEM engineering, and brand quality.
- Support customer trade shows and cross-functional activities.
- Ensure timely communication with customers on training schedules.
- Any other duties as required.
Requirements
- Minimum of 5 years of automotive industry experience (OEM or aftermarket).
- Journeyman Automotive Technician with a valid Class ‘A’ Automotive Technician License (or provincial equivalent).
- Extensive working knowledge of automotive systems, repair procedures, and shop operations.
- Automotive aftermarket and/or OEM experience.
- Bachelor’s degree or equivalent work-related experience.
- Proven ability to deliver technical training using various instructional methods to groups of 3–60 participants.
- Valid ODP Certification license; instructor status is an asset.
- Strong technical diagnostic skills with tools such as Pico Scope and scan tools.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Valid driver’s license and daily driving ability required.
- Ability to obtain a valid passport and travel to the U.S.
- Some overnight travel required.
- Willingness to work evenings and weekends as required.
- Ability to work independently with minimal supervision.
V2X is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.
About V2X
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Technical Services & Training Manager
Top Benefits
About the role
Technical Services & Training Manager- British Columbia ( Remote with Travel) Travel Required: Up to 20% (including U.S. travel)
*Company Car provided for this role*
We are seeking a highly motivated and experienced Technical Services & Training Manager to support automotive aftermarket training initiatives. This role blends responsibilities in technical training, warranty support, and customer engagement. The successful candidate will conduct technical seminars, instructor-led hands-on training, and product investigations while maintaining a high level of customer satisfaction.
The ideal candidate has strong technical aptitude, proven presentation skills, and industry experience as a Technician, Service Consultant, Technical Assistance Agent, or Service Manager in a dealership or independent service environment.
Responsibilities
- Conduct technical training (in-person and virtual) for independent aftermarket automotive repair audiences.
- Develop and deliver customized training content based on field and customer requirements.
- Provide technical product and warranty support, including inspections, investigations, and reporting.
- Manage classroom training logistics, including scheduling, setup/tear down, and fleet/tool audits.
- Liaise with customer field staff, OEM engineering, and brand quality.
- Support customer trade shows and cross-functional activities.
- Ensure timely communication with customers on training schedules.
- Any other duties as required.
Requirements
- Minimum of 5 years of automotive industry experience (OEM or aftermarket).
- Journeyman Automotive Technician with a valid Class ‘A’ Automotive Technician License (or provincial equivalent).
- Extensive working knowledge of automotive systems, repair procedures, and shop operations.
- Automotive aftermarket and/or OEM experience.
- Bachelor’s degree or equivalent work-related experience.
- Proven ability to deliver technical training using various instructional methods to groups of 3–60 participants.
- Valid ODP Certification license; instructor status is an asset.
- Strong technical diagnostic skills with tools such as Pico Scope and scan tools.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Valid driver’s license and daily driving ability required.
- Ability to obtain a valid passport and travel to the U.S.
- Some overnight travel required.
- Willingness to work evenings and weekends as required.
- Ability to work independently with minimal supervision.
V2X is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.
About V2X
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.