• The Services New Product Development team within Mastercard Foundry drives innovation in B2B and B2B2C digital products, leveraging Mastercard data and data modeling capabilities to develop, validate, and de-risk user-centric solutions for complex business challenges
• We are looking for an experienced Product Designer passionate about joining our rapidly growing, highly-innovative New Product Development team to deliver innovative, user-centered product experience solutions for net-new data products with in-depth knowledge and experience of product design
• You will collaborate within a cross-functional team, including data scientists, engineers, product managers, and other subject matter experts
• Together, you will contribute to the rapid iterations of B2B and B2B2C data product concepts, prototypes, and MVPs (Minimum Viable Products), de-risking solutions by testing and validating desirability, usability, and feasibility
• Each design and development cycle follows a rapid design-test-redesign process, ensuring continuous user feedback and optimization within business and technical constraints
• Our products delivered as web-, mobile- applications, and voice interfaces, including dashboards with widgets, chatbots, CMS, and more, all in service of solving complex business challenges encountered by our customers
• Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking)
• Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth
• Help de-risk the net new data product concept by conducting user research or assisting technical experiments to validate desirability, usability and feasibility
• Design product solutions to present complex data in a meaningful and digestible way
• Participate in “Design Thinking” workshops – collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products
• Work on future state conceptual designs, driving experimentation that improves the quality of product design overall
• Work closely with key partners from brand & marketing, to drive delightful and highly usable transactional experiences
• Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies
• Explore the “art-of-the-possible”
• Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers
• Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base

Benefits

• Gym membership
• Pension plan
• Share purchase options
• Extra holiday purchase optional
• 25 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance- World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other
• Empathetic champion of the user
• Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility
• Experience working/multi-tasking in a fast-paced environment
• Demonstrable knowledge of usability best practices
• Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience
• Passionate about the possibility of data driven experiences
• Over 2 years of experience working in a world-class CX team
• Visual Design
• UX Research
• Data Visualization