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Manager, Strategy & Operations

RBC3 days ago
Toronto, ON
Senior Level
full_time

Top Benefits

Total Rewards Program with bonuses, flexible benefits, competitive compensation, commissions, and stock

About the role

Job Description

What will you do?

  • Support the development, alignment, and communication of the DevOps & Developer Productivity strategy in collaboration with our senior management team and teams across DevOps.
  • Build executive-ready presentations, monthly business review materials (eg. QBR, BRD), and communication briefs that clearly articulate strategy, progress, and business impact.
  • Manage and support the success of operational deliverables including monthly control book, tracking OKRs/KPIs, success stories, and dashboards.
  • Manage timelines, dependencies, delivery milestones, and progress for key initiatives.
  • Translate program data into actionable insights, managing productivity and performance dashboards to ensure accurate, timely, and impactful reporting.
  • Partner with leaders across DevOps, Enterprise Architecture, and delivery teams to drive alignment and ensure successful outcomes.
  • Support the delivery of cross-functional projects that advance developer productivity, engineering practices, and technology modernization.

What do you need to succeed?

Must-have:

  • Bachelor’s or Master’s degree in Business, Technology, IT, Engineering, or related field.
  • 3+ years in technology strategy, management consulting, or strategic program management.
  • Exceptional storytelling and executive presentation skills, with advanced PowerPoint skills and strong written communication.
  • Strong critical thinking skills with the ability to move between high-level strategy and detailed execution.
  • Proven ability to develop and communicate strategy within complex enterprise environments.
  • Experience managing multiple priorities in a fast-paced, priority-shifting environment.
  • Proficiency with Agile concepts and tools (e.g., Jira, Confluence).
  • Stakeholder management experience, including working with senior leaders.
  • Ability to translate complex technical concepts into clear, business-friendly messaging.

Nice-to-have

  • MBA or equivalent degree.
  • Knowledge of DevOps practices, platform engineering, or developer productivity tools.
  • Exposure to GenAI tools and capabilities, digital transformation programs, or data enablement initiatives.
  • Experience with product management or change management practices.
  • Design skills.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Contribute to one of RBC’s most strategic enterprise transformation programs.
  • Be part of a high-performing team shaping the future of software engineering at RBC.
  • Gain exposure to enterprise AI tools, platform engineering, and innovation initiatives.
  • Build a unique blend of strategic, operational, and leadership skills in a consulting-style environment.

#LI-POST

Job Skills

Communication, Communication, Consulting, Critical Thinking, Cross-Functional Teamwork, Decision Making, Deck Building, Deck Design, Deliverables Management, Emerging Technologies, Enterprise Transformation, Executive Engagement, Executive Reports, Group Problem Solving, Information Technology Trends, Interpersonal Relationship Management, JIRA Tool, Key Performance Indicators (KPI), Long Term Planning, Oral Communications, Organizational Change Management, Problem Solving, Product Management, Storytelling, Strategic Planning {+ 4 more}

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-14

Application Deadline:

2025-09-19

Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I****nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

About RBC

Banking
10,000+

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

https://www.rbc.com/conditions-dutilisation/