Senior Business Analyst
About the role
We're partnering with a well-established organization seeking an experienced Manager, Business Analyst – Dynamics 365 (F&O / CRM) to lead the functional direction, governance, and ongoing evolution of its enterprise ERP platform. This is an excellent opportunity for someone who enjoys combining business analysis, people leadership, stakeholder management, and enterprise technology strategy.
What You'll Do
Lead and mentor a team supporting Microsoft Dynamics 365 Finance & Operations and CRM. Manage platform governance, including intake, prioritization, backlog management, change control, and release planning. Partner with business leaders to gather requirements and deliver strategic business solutions. Drive ERP roadmap planning, platform enhancements, and continuous improvement initiatives. Collaborate with internal technology teams and external vendors to deliver scalable, integrated solutions. Establish best practices for business analysis, solution quality, UAT, documentation, and stakeholder communication. Provide executive-level reporting on platform performance, project delivery, and strategic initiatives.
What We're Looking For
5+ years of Business Analysis or Functional Leadership experience in enterprise Microsoft Dynamics 365 environments. Strong functional expertise with Dynamics 365 Finance & Operations (F&O). Previous experience leading teams or managing direct reports. Experience with governance, release management, change management, and stakeholder engagement. Excellent communication and executive presentation skills.
Nice to Have
Experience with Dynamics 365 CRM / Customer Engagement. Exposure to Power Platform and Dataverse. Experience contributing to ERP strategy or enterprise application roadmaps. Microsoft Dynamics 365 or Power Platform certifications.
Not the right fit? Search for Business Analyst jobs in Mississauga, Ontario, Canada
About Head Hunter Workforce Solutions
Recruitment isn't broken like most claim. We follow the simple process below and the results speak for themselves.
DISCOVERY: Mutual evaluation of fit and setting of expectations. The more time we spend up front the easier the process will be on the back end.
ONBOARDING: Let’s dive into your company history, culture, mission statement, values… to be able to match these qualities in candidates.
INTAKE: This is the most critical step in the process; we’ll need to meet the hiring committee prior to commencing to fully understand the role beyond the job description. We’ll dive into team synergy, knowledge gaps, organizations or partners to avoid…
SUBMISSION: Each candidate is thoroughly vetted and interviewed by our internal team. We evaluate Communication Skills, Cultural and Technical fits.
EVALUATION: We will book interviews, kickoff video interviews, perform background checks (reference, education, criminal…) and be as hands on as needed with presenting and negotiating the offer. We can also run candidates through the benefits and set expectations for the first day/week of employment.
BACKGROUND CHECKS: We conduct reference checks on all candidates and have the ability to conduct various additional background checks including: Criminal, Education, Employment Verification. Social Media...
GUARANTEE: Each hire is backed with our replacement guarantee during their probationary period.
Similar Jobs
Senior Business Analyst
About the role
We're partnering with a well-established organization seeking an experienced Manager, Business Analyst – Dynamics 365 (F&O / CRM) to lead the functional direction, governance, and ongoing evolution of its enterprise ERP platform. This is an excellent opportunity for someone who enjoys combining business analysis, people leadership, stakeholder management, and enterprise technology strategy.
What You'll Do
Lead and mentor a team supporting Microsoft Dynamics 365 Finance & Operations and CRM. Manage platform governance, including intake, prioritization, backlog management, change control, and release planning. Partner with business leaders to gather requirements and deliver strategic business solutions. Drive ERP roadmap planning, platform enhancements, and continuous improvement initiatives. Collaborate with internal technology teams and external vendors to deliver scalable, integrated solutions. Establish best practices for business analysis, solution quality, UAT, documentation, and stakeholder communication. Provide executive-level reporting on platform performance, project delivery, and strategic initiatives.
What We're Looking For
5+ years of Business Analysis or Functional Leadership experience in enterprise Microsoft Dynamics 365 environments. Strong functional expertise with Dynamics 365 Finance & Operations (F&O). Previous experience leading teams or managing direct reports. Experience with governance, release management, change management, and stakeholder engagement. Excellent communication and executive presentation skills.
Nice to Have
Experience with Dynamics 365 CRM / Customer Engagement. Exposure to Power Platform and Dataverse. Experience contributing to ERP strategy or enterprise application roadmaps. Microsoft Dynamics 365 or Power Platform certifications.
Not the right fit? Search for Business Analyst jobs in Mississauga, Ontario, Canada
About Head Hunter Workforce Solutions
Recruitment isn't broken like most claim. We follow the simple process below and the results speak for themselves.
DISCOVERY: Mutual evaluation of fit and setting of expectations. The more time we spend up front the easier the process will be on the back end.
ONBOARDING: Let’s dive into your company history, culture, mission statement, values… to be able to match these qualities in candidates.
INTAKE: This is the most critical step in the process; we’ll need to meet the hiring committee prior to commencing to fully understand the role beyond the job description. We’ll dive into team synergy, knowledge gaps, organizations or partners to avoid…
SUBMISSION: Each candidate is thoroughly vetted and interviewed by our internal team. We evaluate Communication Skills, Cultural and Technical fits.
EVALUATION: We will book interviews, kickoff video interviews, perform background checks (reference, education, criminal…) and be as hands on as needed with presenting and negotiating the offer. We can also run candidates through the benefits and set expectations for the first day/week of employment.
BACKGROUND CHECKS: We conduct reference checks on all candidates and have the ability to conduct various additional background checks including: Criminal, Education, Employment Verification. Social Media...
GUARANTEE: Each hire is backed with our replacement guarantee during their probationary period.