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Technical Sales Representative

Kadantabout 14 hours ago
Surrey, British Columbia
Mid Level
full_time

Top Benefits

Extended Health, Dental, Disability, Life Insurance & AD&D after 3 months
RRSP matching after 6 months
Employee Assistance Program

About the role

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  • Surrey, Canada
  • Sales
  • 1993

Overview Job Description

Become part of a respectful, innovative, and winning team that plays a critical role in the growing OSB (oriented strand board) market. Recognized as the global leader in stranding technology, Kadant Carmanah Design provides leading-edge technology and equipment to a stable, growing, and in-demand industry.

Why Work at Kadant Carmanah Design? At Kadant Carmanah Design, everyone is focused on the same outcome: to respectfully work together to provide the best quality equipment, service, and support to our customers. By leading with a respectful work environment for all employees to thrive in, Kadant Carmanah has enjoyed decades of success and international growth in providing innovative capital equipment with award-winning customer service to the engineered wood products industry.

The Role As a Technical Sales Representative for a respected and market-share leading machinery manufacturer, you can help KCD build on the strong relationships it has with customers by promoting aftermarket parts and upgrades for their machinery. You will play an active role in travelling to customer sites in Canada, USA and internationally for the purpose of providing technical support to customers while identifying opportunities to increase the companies share of aftermarket parts and upgrades.

Benefits

  • Opportunities for advancement
  • Extended Health, Dental, Disability, Life Insurance & AD&D after 3 months
  • RRSP matching after 6 months
  • Employee Assistance Program
  • Company Events
  • Casual dress
  • On-site parking

Wage Range/Job Type/Schedule

  • Negotiable based on experience
  • FT - Permanent
  • Monday-Friday
  • Days

Responsibilities

  • Specifying, defining scope and preparing quotations for machine retrofits, upgrade packages and spare parts. Attention to detail is imperative, and at times, it will be necessary to work with others within the organization to fully develop these quotations and to convey the information to Kadant Carmanah's customers.
  • Developing and maintaining relationships with key customer contacts
  • Providing technical support to customers
  • Developing and maintaining experience appropriate levels of product knowledge on all lines of equipment.
  • Assist service department and customers in project preparation and planning
  • Manage project schedules ensuring major milestones and customer deliverables are being met

Qualifications

  • Strong Mechanical aptitude
  • Great Interpersonal skills
  • Highly organized
  • Well-developed written and verbal communication skills
  • Customer service oriented
  • Proficiency in MS Office (Word, Excel, Powerpoint, Outlook)
  • Passion for continuous improvement
  • Ability to travel in Canada, USA and internationally
  • Industrial Sales experience is considered an asset
  • experience in the OSB/wood products and/or machinery manufacturing industry is considered an asset
  • Post-secondary education in Mechanical or mechatronics Engineering is considered an asset

About Kadant

Machinery Manufacturing
1001-5000

We are a global supplier of technologies and engineered systems that drive sustainable industrial processing. Our products and services play an integral role in enhancing efficiency, optimizing energy utilization, and maximizing productivity in process industries while helping our customers advance their sustainability initiatives with products that reduce waste or generate more yield with fewer inputs, particularly fiber, energy, and water. Our operations are comprised of three reportable operating segments, Flow Control, Industrial Processing, and Material Handling.

We have a long and well-established history of developing, manufacturing, and servicing a range of products and equipment used in process industries such as paper, packaging, and tissue; wood products; mining; metals; food processing; and recycling and waste management, among others. Some of our businesses or their predecessor companies have been in operation for more than 100 years. Our diverse customer base includes global and regional industrial manufacturers and distributors who participate in the broader resource transformation sector. We believe we have one of the largest installed bases of equipment in the markets we serve around the globe.

Kadant is based in Westford, Massachusetts, USA, and our stock trades on the New York Stock Exchange under the symbol KAI. Kadant brand products and services are sold to industries worldwide through our subsidiaries located in North America, South America, Europe, and Asia.