Who We Are

Meet Fresh Prep — Western Canada’s most convenient and sustainable meal kit delivery service.

As a certified B Corporation, we make healthy and sustainable eating convenient for the communities we serve. We source quality local ingredients whenever possible and deliver in reusable, recyclable, and compostable packaging. Each week, we offer 10 chef-created meal kit recipes with options for a variety of lifestyles and preferences, including vegetarian and vegan.

We’re proud to be recognized as a workplace where innovation meets impact. Our accolades — including BC’s Top Employers 2025, placement on The Globe and Mail’s Canada’s Top Growing Companies list, and recognition as one of Deloitte’s Best Managed Companies — reflect our commitment to excellence in both customer experience and employee satisfaction.

Who You Are: You are a strategic, people-focused leader who thrives in a fast-paced environment and takes pride in driving operational excellence.

• A Proven Leader: You lead with empathy and build trust, focusing on people development rather than just "managing" tasks.

• A Growth-Minded Professional: You are a self-starter who looks for "what's next" and is eager to grow within a rapidly expanding B Corp.

• A Results-Driven Problem Solver: You love data and efficiency, using clear communication and sound judgment to make the best decisions for your team.

• A Strategic Thinker: You don’t just see the shift; you see the process. You are motivated by driving a results-oriented culture through Lean principles.

What You'll Be Doing: As a Production Supervisor, you are the central point of coordination for our assembly and portioning operations. Your leadership ensures that our facility maintains a seamless operational flow

Lead and Develop Your Team: You’ll be responsible for creating a positive and high-performing team environment by:

• Clearly defining roles and expectations to ensure total team alignment

• Coaching and mentoring Lead Hands, Operators, and Production Associates to support their career progression

• Providing regular feedback and performance support

• Supporting employee training and development

• Encouraging a safe, collaborative, and accountable workplace culture

Drive Production Operations: You will oversee daily production activities to ensure operations run efficiently and safely:

• Plan and coordinate production schedules and labour allocation

• Ensure materials and ingredients are available for production runs

• Maintain compliance with food safety, GMPs, SOPs, and regulatory requirements

• Conduct incident investigations and implement corrective actions

• Maintain a clean, organized, and efficient production environment

• Track operational performance using tools such as Google Sheets

Operational Performance & KPIs: You will be responsible for driving strong performance across key operational metrics, including:

• Labour Efficiency (seconds per unit)

• Service Level (OTIF – On Time In Full)

• Food Waste & Grocery Leftovers

• Inventory Accuracy

• Workplace Safety (Lost Time Accident rate)

• Employee Engagement (eNPS)

You will work cross-functionally to monitor these metrics, identify improvement opportunities, and drive continuous improvement across safety, quality, service, cost, and people development.

What We Are Looking For

• 3+ years supervising production in a food manufacturing or food production environment

• 2+ years experience managing direct reports and conducting performance management

• Experience working cross-functionally with production, purchasing, QA, and HR teams

• Lean Manufacturing and/or Six Sigma experience strongly preferred

• Experience with automated processing or packaging lines

What You Can Expect

An inclusive and fun workplace filled with fantastic colleagues. We’re a certified B Corporation and our team is passionate about making a positive difference — and also about food.

• Schedule: Thursday- Sunday, 7:00 AM to 5:00 PM. Enjoy a consistent 3-day weekend!

• Salary: $65,000 annually

• Benefits: Medical, dental, vision, and life insurance after 90 days of successful employment

• Bonuses: Performance-based bonus opportunities

Research shows that while men apply to jobs when they meet about 60% of the criteria, women and other marginalized groups often apply only when they meet every requirement. If you believe you have what it takes, we encourage you to apply — we’d love to connect.

Fresh Prep is an Equal Opportunity Employer and values diversity across all levels of our organization. We are committed to building an inclusive workplace that reflects the communities we serve.