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Clinic Secretary - Family Health Team Clinic - Regular Full-Time - 2025-14561

Toronto, ON
Mid Level

Top Benefits

Great team based working environment with opportunities to let your excellence shine!

About the role

  • Clinic Secretary – Full Time

    Job description

    Key Responsibilities:

    Complete administrative tasks including chart preparation, booking appointments, managing phone lines and other administrative tasks as needed

    Process patient referrals and follow up appointments in a timely manner

    Proficiently respond to all communications including phone calls and emails

    Provide face to face patient support in our outpatient clinics

    Support nursing staff and physicians with triaging of patient appointments based on patients' needs

    Support clinic flow by coordinating on-site and virtual appointments

    Participate in Quality Improvement Initiatives

    Experience with front-line/patient facing health care clinic administrative work is essential

    The Requirements:

    Medical office experience is essential

    Previous experience with Electronic Medical Records (EMRs) required. - Telus Practice Solutions (PSS) EMR is an asset.

    Excellent written, verbal and electronic communication skills

    Proficient in MS Office Suite and an aptitude for adapting to new software and IT systems

    Sound knowledge of medical terminology

    Exceptional patient service skills

    Experience working with multi-disciplinary teams

    Ability to manage patient confidentiality at all times

    We offer a great team based working environment with opportunities to let your excellence shine!

About Sunnybrook Health Sciences Centre

Hospitals and Health Care
10,000+

From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.

Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.

Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.

Our mission is to care for our patients and their families when it matters most.

Our vision is to invent the future of health care.

Our values are: excellence, collaboration, accountability, respect and engagement.

See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan