Field Service Rep, DX - GTA
Top Benefits
About the role
Job Summary Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near, Mississauga, ON
Essential Duties And Responsibilities The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
- Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites.
- Provides 24/7 coverage to customers within 24 hours of notification.
- Schedules and manages preventive maintenance and unscheduled visits to instrument sites.
- Determines correct inventory levels of repair parts with supply lines.
- Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed.
- Works with Technical Support to resolve quality issues and advise of issues and developments.
- Keep management advised of issues and developments.
- Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Sit; use hands to finger, handle or feel objects, tools, or controls.
- Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Lifting/moving and carrying products weighing up to 40 pounds.
- Exposure to moving mechanical parts, vibration and/or moderate noise levels.
- Exposure to hazardous chemicals or other materials.
- Exposure to blood.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
- Working knowledge of chemistry principles and chemical handling techniques.
- Understanding of proper use and operation of electronic testing equipment.
- Knowledge of inventory and procurement systems.
- Ability to interface with internal and/or external customers.
- Solid computer skills.
- Time Management Skills
- Strong robotics, fluidics and pneumatics experience preferred.
- Ability to pass a comprehensive background check.
- Possess a valid Driver’s License and maintain a clean driving record.
Education
- BS/BA degree or equivalent experience preferred.
- AA/AS degree and/or practical Military experience considered.
Experience
- 2 - 5 years related field experience with direct customer interaction
Additional Details:
- This person will work out of a home-based office
- Position will require 75% plus travel
- There will be opportunity for future on-call duties
- Overnight stays could be 3 to 4 nights a week
- May require shift work rotation
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package including health, dental, and vision coverage.
- Car Allowance
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
Why join Hologic?
- We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.
- Additional Info:
- The annualized base salary range for this role is $63,334 to $99,060 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
- Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
- Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
About Hologic, Inc.
We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day. While we discover and develop groundbreaking products and services that benefit everyone, we are especially passionate about those that advance women’s health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives.
None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and sharing more robust, science-based certainty drives our increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities.
What powers our growth across Breast & Skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates us: the exceptional and clinically proven ability of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by always challenging ourselves to improve health through better technology, education and market access. Our goal is to minimize doubt and maximize the confidence our customers and their patients have in their decisions and diagnoses.
We work toward this goal every day, always aware that in an increasingly complex and competitive global environment, we must continually earn the trust of our customers and their patients. By focusing on women’s health while still delivering health benefits to everyone, we are setting a new standard of excellence that is strengthened by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes.
To view our community guidelines, visit: www.hologic.com/social-media
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Field Service Rep, DX - GTA
Top Benefits
About the role
Job Summary Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near, Mississauga, ON
Essential Duties And Responsibilities The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
- Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites.
- Provides 24/7 coverage to customers within 24 hours of notification.
- Schedules and manages preventive maintenance and unscheduled visits to instrument sites.
- Determines correct inventory levels of repair parts with supply lines.
- Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed.
- Works with Technical Support to resolve quality issues and advise of issues and developments.
- Keep management advised of issues and developments.
- Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Sit; use hands to finger, handle or feel objects, tools, or controls.
- Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Lifting/moving and carrying products weighing up to 40 pounds.
- Exposure to moving mechanical parts, vibration and/or moderate noise levels.
- Exposure to hazardous chemicals or other materials.
- Exposure to blood.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
- Working knowledge of chemistry principles and chemical handling techniques.
- Understanding of proper use and operation of electronic testing equipment.
- Knowledge of inventory and procurement systems.
- Ability to interface with internal and/or external customers.
- Solid computer skills.
- Time Management Skills
- Strong robotics, fluidics and pneumatics experience preferred.
- Ability to pass a comprehensive background check.
- Possess a valid Driver’s License and maintain a clean driving record.
Education
- BS/BA degree or equivalent experience preferred.
- AA/AS degree and/or practical Military experience considered.
Experience
- 2 - 5 years related field experience with direct customer interaction
Additional Details:
- This person will work out of a home-based office
- Position will require 75% plus travel
- There will be opportunity for future on-call duties
- Overnight stays could be 3 to 4 nights a week
- May require shift work rotation
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package including health, dental, and vision coverage.
- Car Allowance
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
Why join Hologic?
- We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.
- Additional Info:
- The annualized base salary range for this role is $63,334 to $99,060 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
- Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
- Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
About Hologic, Inc.
We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day. While we discover and develop groundbreaking products and services that benefit everyone, we are especially passionate about those that advance women’s health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives.
None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and sharing more robust, science-based certainty drives our increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities.
What powers our growth across Breast & Skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates us: the exceptional and clinically proven ability of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by always challenging ourselves to improve health through better technology, education and market access. Our goal is to minimize doubt and maximize the confidence our customers and their patients have in their decisions and diagnoses.
We work toward this goal every day, always aware that in an increasingly complex and competitive global environment, we must continually earn the trust of our customers and their patients. By focusing on women’s health while still delivering health benefits to everyone, we are setting a new standard of excellence that is strengthened by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes.
To view our community guidelines, visit: www.hologic.com/social-media