Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Product Management

Pay Details:

$175,000 - $255,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Key Responsibilities

Reporting to the SVP, Life, Health and Credit Protection, TD Insurance, this role is critical to leading sales, distribution and delivery excellence teams offering our TD Life and Health products to our collective clients predominantly in the customer assisted channels. The responsibilities of this role include but are not limited to the following:

• Continue to best position and evolve TDI Life and Health's distribution sales team, channel management and sales effectiveness strategy across all products – Credit Protection, Balance Protection, Term Life and Travel, spanning in-person branch and MMS channels, Business Banking, Wealth, phone channel and digital channels as well as TDI cross-sales (PCA and Affinity)
• Have strong focus on relationship building and maintenance with TD partners in TDI and across TDBG. Manage and influence internal partners including underlying product and non-TDI distribution channels, to support the growth of insured customers and OneTD alignment.
• Own the TDI Life and Health Distribution & Delivery Excellence teams covering the MMS, Branch, Business banking and Wealth channels, the performance reporting and performance management teams. Support education to front line distribution teams of our partners relating to TDI's product and value propositions and integration with other banking discussions. (e.g. Protected borrowing, Wealth 4 pillar strategy)
• Design and own L&H distribution sales effectiveness framework, OKRs and scorecard across all partnership channels, including variable compensation for MMS and other internal channels. Make sound collective scorecard decisions in support profitable growth and best interest of clients and colleagues.
• Own decisions rights and actively manage Mortgage Protection Specialist (MPS) and Term Life Specialist (TLS) sales teams for CP and Term Life respectively.
• Build and evolve the customer-assisted travel sales distribution model for HNW/UNHW in partnership with Wealth, TDI supporting teams and 3rd parties (GEM).
• Support strategy development, identifying distribution structure and requirements for L&H products not currently offered.
• Develop and execute on strategies and winning tactics to support and improve L&H sales rates across all bank channels and products
• Provide distribution insight (client lens) and counsel to TDI and TDBG Journey teams managing change initiatives of evolving or new systems, colleague processes/tools and product features and provide guidance to L&H Journey roadmap development and priority setting.
• Leverage internal and external resources, data, industry conferences, research and partnerships. Understand and stay aware of the competitor landscape and their tactics /market share.
• Evolve channel strategies relative to changing regulatory and risk environment and ensure strategic execution relative to risk appetite
• Influence and meet regulatory and compliance requirements of our sales process through management of key risks, oversight of controls and be thoughtful in managing risks together with TD partners.
• Attract, develop, motivate and retain a high performing team in order to achieve business objectives and foster an ownership, customer centric culture. Establish a working environment that fosters diversity and inclusion and drives employee engagement and career growth.

Qualifications & Experience

• Leadership experience as AVP/DVP
• Previous experience developing and executing on strategies and delivering superior results in both the short and long term
• Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence
• Demonstrated experience in leading high performing teams and coaching on TD's shared commitments with an emphasis on building a strong ownership mindset with client centricity.
• Robust organizational skills with the ability to manage multiple deadlines and priorities
• Excellent analytical skills in assessing risk, issues and challenging the status quo
• Retail banking sales /distribution experience an asset
• University degree an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.