Factor_ is a ready-to-eat meal delivery service that takes a whole new approach to fresh-prepared food. Weekly rotating menus are chef-prepared and approved by nutrition specialists making mealtime simple and stress-free, and providing convenience without having to compromise. Every Factor_ meal is made from scratch using only the freshest premium ingredients. Our Factor_ brand has teams across North-America and Europe and currently delivers to residents in North-America, Sweden, Denmark, the Netherlands and Belgium and we plan to expand to other European countries in the future. Factor_ is part of the HelloFresh Group which now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

About the Role

The Facilities & Maintenance Manager is responsible for planning, monitoring, and managing maintenance operations within a Distribution Centre and to ensure that safety, sanitation, and reliability standards are achieved. Reporting to the Site Leader, this hands-on role will perform and oversee the technical tasks related to the engineering, installation, maintenance, and sanitation of production equipment, infrastructure, and facilities.

What you will be doing:

• Develop plans for and perform preventative maintenance of equipment, refrigeration, electrical, mechanical, plumbing, security, and other assets in the distribution center
• Manage vendors and lead a team of maintenance technicians to troubleshoot maintenance issues and repair or replace of assets as required
• Source and manage MRO spare parts, consumables, tools, and other related maintenance equipment needed to ensure assets are in good working order
• Arrange and oversee all internal and external sanitation activities in both production and non-production areas; manage and coordinate schedules and scope of work of sanitation team members. Responsible for Sanitation metrics, including but not limited to: Sanitation completion %, Facility Cleanliness Audit (AB only)
• Coordinate with Project Managers and site stakeholders to plan, install, commission, and maintain production equipment in the distribution center
• Manage all CMMS/G-sheet preventative maintenance schedules to ensure all activities are up to date and are completed on time
• Manage contractors and suppliers; define scope of work, oversee tasks, and ensure completion of deliverables
• Promptly communicate all safety related issues and concerns
• Support equipment and facilities upgrades required to improve safety, quality and productivity
• Responsible for maintenance metrics, including but not limited to: equipment downtime, PM completion %
• Maintain a safe and healthy work environment by adhering to HelloFresh’s safety policies, wearing personal protective equipment (ppe) and clothing as required, and promptly reporting any workplace hazards to First Aid and Supervisors
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned

At a minimum, you have:

• 5+ years of facilities management experience
• Electrical, mechanical, and maintenance-related certifications
• Knowledge of trades related to site facilities, repair and overhaul
• Knowledge of facilities maintenance processes, procedures, and systems
• Knowledge of occupational of OHS and Food Safety and its application in a warehouse and production environment
• Energy, enthusiasm, and a can-do attitude. Used to working in a high pressure, fast paced, and constantly changing environment
• Drive and self-motivation. We seek a leader who competes to win and have the burning desire to make a meaningful difference in our business and lives of our employees
• An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability in all levels
• An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems
• A strong problem solver; and have ability to handle multiple projects and assignments able to prioritize and meet budgets deadlines and achieve objectives
• Availability to work weekend schedules and cold facilities
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Calendar, Gmail, Docs, Sheets), and video conferencing (Hangouts Meet)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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About HelloFresh Group

We believe in the power of shared meals to unite people from diverse backgrounds. Our commitment to workplace diversity is unwavering, fostering inclusion and belonging for everyone. This dedication extends to our partners and the communities we serve. We’re always evolving, actively listening, and learning to uphold these values. Our collaborative culture, driven by a diverse team, allows us to connect with customers and transform their feedback into tangible improvements, from innovative recipes to enhancing our delivery process.

At Factor_, diversity and inclusion are paramount. We’re an equal-opportunity employer, ensuring fairness regardless of race, gender, age, or other protected characteristics.