About the role
##Company:
Finning Canada
##Worker Type:
Temporary (Fixed Term)
##Position Overview:
Are you a detail-oriented multitasker who thrives in a fast-paced environment?
As an Equipment Advisor at Finning, you’ll be the vital link between our customers, sales team, and internal departments—ensuring every equipment sale runs smoothly from start to finish.
If you’re passionate about delivering exceptional service, love keeping things organized, and enjoy being at the center of the action, this is your opportunity to make a real impact in a dynamic and supportive team!
This is a full time - Temporary position
##Job Description:
- Coordinate and manage all administrative aspects of the equipment sales process, ensuring timely and accurate documentation from initial quote to final delivery.
- Act as the primary liaison between customers, sales representatives, internal departments, and external partners such as Caterpillar, ensuring clear communication and seamless coordination.
- Track and follow up on warranty registrations, financing approvals, and invoicing to support a smooth post-sale experience for customers.
- Maintain up-to-date and accurate customer account records, ensuring data integrity across internal systems.
- Support internal teams by preparing reports, tracking sales metrics, and assisting with inventory and order management.
- Identify and resolve administrative or process-related issues that may impact customer satisfaction or sales efficiency.
- Assist in continuous improvement initiatives by identifying opportunities to streamline sales administration processes and enhance customer service delivery.
Qualifications:
- 1 to 2 years of experience in a related administrative or sales support role.
- Previous invoicing experience is beneficial but not required.
- Strong customer service orientation with excellent verbal and written communication skills.
- High attention to detail, strong organizational skills, and the ability to manage multiple priorities independently.
- Proficiency in MS Office applications and familiarity with internal systems such as M3.
- Ability to adapt quickly to changing priorities and work effectively in a fast-paced, team-oriented environment.
- Demonstrated problem-solving skills with a proactive approach to identifying and resolving issues.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Not the right fit? Search for Equipment Advisor jobs in Edmonton, AB
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
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About the role
##Company:
Finning Canada
##Worker Type:
Temporary (Fixed Term)
##Position Overview:
Are you a detail-oriented multitasker who thrives in a fast-paced environment?
As an Equipment Advisor at Finning, you’ll be the vital link between our customers, sales team, and internal departments—ensuring every equipment sale runs smoothly from start to finish.
If you’re passionate about delivering exceptional service, love keeping things organized, and enjoy being at the center of the action, this is your opportunity to make a real impact in a dynamic and supportive team!
This is a full time - Temporary position
##Job Description:
- Coordinate and manage all administrative aspects of the equipment sales process, ensuring timely and accurate documentation from initial quote to final delivery.
- Act as the primary liaison between customers, sales representatives, internal departments, and external partners such as Caterpillar, ensuring clear communication and seamless coordination.
- Track and follow up on warranty registrations, financing approvals, and invoicing to support a smooth post-sale experience for customers.
- Maintain up-to-date and accurate customer account records, ensuring data integrity across internal systems.
- Support internal teams by preparing reports, tracking sales metrics, and assisting with inventory and order management.
- Identify and resolve administrative or process-related issues that may impact customer satisfaction or sales efficiency.
- Assist in continuous improvement initiatives by identifying opportunities to streamline sales administration processes and enhance customer service delivery.
Qualifications:
- 1 to 2 years of experience in a related administrative or sales support role.
- Previous invoicing experience is beneficial but not required.
- Strong customer service orientation with excellent verbal and written communication skills.
- High attention to detail, strong organizational skills, and the ability to manage multiple priorities independently.
- Proficiency in MS Office applications and familiarity with internal systems such as M3.
- Ability to adapt quickly to changing priorities and work effectively in a fast-paced, team-oriented environment.
- Demonstrated problem-solving skills with a proactive approach to identifying and resolving issues.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Not the right fit? Search for Equipment Advisor jobs in Edmonton, AB
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.