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Co-op – Technical Service Associate

Cambridge, ON
Mid Level
full_time

About the role

Clarion Medical Technologies, a Richards Packaging company, specializes in surgical, vision and aesthetic healthcare medical devices. Some of these products include laser technologies, diagnostic tools for early disease detection and advanced imaging systems. At Clarion, we are dedicated to empowering healthcare providers with the tools and expertise to deliver outstanding patient outcomes, while shaping the future of medical technology and aesthetics in Canada.

About the Role:

The Technical Service Associate will collaborate closely with the Technical Service Team to deliver hands-on technical assistance, repair, modification, and servicing of advanced medical systems. This is a 12-month work term running from January to December, offering valuable industry experience in a fast-paced, innovation-driven environment.

The successful applicant will:

  • Support the electro-mechanical and optical repair of medical equipment, including component replacement, alignment, and verification to ensure systems perform to specification.
  • Troubleshoot system failures by identifying root causes, conducting diagnostic testing, analyzing test results, and performing system and module calibrations to restore full functionality.
  • Assist the Technical Service Team with the assembly, repair, and preventive maintenance of laser system modules and subassemblies, ensuring accuracy, reliability, and adherence to guidelines.
  • Contribute to equipment modifications required to meet CSA electrical compliance standards, including implementing wiring updates, labeling, and component changes.
  • Participate in the complete build, configuration, and setup of full medical systems, ensuring proper installation, integration, and operational readiness prior to quality verification.
  • Collect, organize, and maintain technical data, measurements, and statistical information to support troubleshooting, process improvements, and service documentation.
  • Prepare comprehensive service reports outlining diagnostics, repairs, and completed activities.

We are seeking a candidate with the following experience and attributes:

  • Foundational skills in electronic system repair.
  • Strong computer proficiency.
  • Excellent troubleshooting and problem-solving abilities.
  • Clear written and verbal communication skills.
  • Strong attention to detail.
  • Ability to work effectively in a team environment.
  • Currently enrolled in an Electrical, Electronics, or Photonics Engineering Technician/Technologist Co-op program.

Clarion Medial Technologies is an equal-opportunity employer and is committed to creating an inclusive employee experience for all. We firmly believe that our work is at its best when everyone feels free to be their most authentic self. If you require accommodation, please let us know how we can further support you during the recruitment process.

About Clarion Medical Technologies

Medical Equipment Manufacturing
51-200

Clarion Medical Technologies is one of Canada’s largest specialty medical technology providers. Offering innovative solutions since 1989 for Ophthalmology, Optometry, Respirology, Urology, Gynecology, ENT and Aesthetic applications, Clarion embraces technology to deliver best-in-class products that help improve the delivery of healthcare in Canada. Our product portfolio includes high performance technologies for vision enhancement and vision protection such as intra-ocular lenses, high-definition OCT diagnostic equipment as well as laser therapies for applications ranging from glaucoma and Age-Related Macular Degeneration to treatment of BPH, stones and tumours. With more than 7,000 systems installed in Canada and representing over 40 technologies, our experience means you can trust Clarion to deliver innovative solutions that improve healthcare.