Part-time Support Services Officer (XR Lab)
About the role
If you are a current Fanshawe College employee, please apply to jobs directly through Workday . Do not apply on the external career page.
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date:
December 27, 2025
Campus Location:
London, ON
Department:
HSL2 Faculty of Health Sciences Lab JM
Employment Group:
Support
Pay Details:
$23.75 Hourly
Worker Sub-Type:
Casual (Fixed Term)
Time Type:
Part time
Remote Type:
In-Person
Contract End Date:
May 1, 2026
Hours of Work per Week:
0
Job Description:
Note: This is a part-time Support position (up to 24 hours per week) starting January 5, 2026 and ending May 1, 2026.
Note: This position is located at 1001 Fanshawe College Blvd, London, ON N5Y 5R6.
Reporting directly to the Senior Manager, Immersive Technologies and Simulation, the Part-time Support Services Officer (XR Lab) plays a crucial role in facilitating the seamless integration and utilization of immersive technologies and experiences at Fanshawe College. This pivotal position involves collaborating with academic departments, Information Technology Services, faculty members, and instructional designers, while also maintaining immersive technology equipment, ensuring up-to-date applications, and facilitating the onboarding of faculty, staff, and students. The incumbent enhances the implementation and support of cutting-edge immersive technology learning experiences.
Responsibilities
Technical Setup and Support
- Configures, troubleshoots, and manages immersive technology equipment both on-site and remotely for multiple campuses
- Ensures headsets/devices and applications are properly set up and updated
- Coordinates device repairs and resolves technical issues related to immersive technology; escalating and collaborating with Information Technology Services as needed
- Supports setup and maintenance of immersive technology in the learning environment
- Supports the successful run of XR labs, as needed
User Training and Guidance
- Provides expert guidance to faculty, staff and students for safe and appropriate use of immersive technology (XR), which includes but is not limited to Augmented Reality (AR), Mixed Reality (MR), and Virtual Reality (VR)
- Plans and delivers diverse immersive technology demonstrations, training and orientation sessions as well as workshops to faculty, staff, students and other stakeholders.
- Assists in setting up and maintaining immersive technology in the learning environment
Curriculum Integration and Support
- Collaborates with and supports faculty to integrate immersive technology into curriculum
- Assists in planning and delivering impactful immersive technology experiences
Inventory Management and Hygiene
- Distributes and tracks inventory of headsets/devices loaned to staff and students
- Establishes and maintains rigorous cleaning and disinfection protocols
Other duties as assigned, which may include:
- Coordinates and participates in immersive technology events
- There is potential to collaborate with internal teams to support the development of in-house immersive technology experiences
Qualifications
- 3-year diploma/degree or equivalent education required
- Minimum 1- year experience in Immersive Technology, Digital Media, Computer Programming, Game Development, Information Technology, or a related field of study
- An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the work education requirements
- Experience in educational settings or similar environments preferred
- Experience is using XR headsets and different immersive technologies preferred
Educational Credentials
While transcripts are not required for the interview, they are mandatory as a condition of employment.
Equity, Diversity and Inclusion
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Accommodation
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca
Land Acknowledgement
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
About Fanshawe College
Fanshawe's story began in 1967. Today, Fanshawe is one of Ontario’s largest colleges offering diploma, degree, certificate and apprenticeship programs to 43,000 students each year. Its campuses, located in London, Simcoe, St. Thomas and Woodstock, serve close to half a million people with a promise to educate, engage, empower and excite.
For nearly 50 years, Fanshawe has been helping people to unlock their potential and achieve success. The College attracts students from 50 countries every year and opens up a world of possibilities through more than 200 degree, diploma and certificate programs, along with apprenticeship training.
Part-time Support Services Officer (XR Lab)
About the role
If you are a current Fanshawe College employee, please apply to jobs directly through Workday . Do not apply on the external career page.
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date:
December 27, 2025
Campus Location:
London, ON
Department:
HSL2 Faculty of Health Sciences Lab JM
Employment Group:
Support
Pay Details:
$23.75 Hourly
Worker Sub-Type:
Casual (Fixed Term)
Time Type:
Part time
Remote Type:
In-Person
Contract End Date:
May 1, 2026
Hours of Work per Week:
0
Job Description:
Note: This is a part-time Support position (up to 24 hours per week) starting January 5, 2026 and ending May 1, 2026.
Note: This position is located at 1001 Fanshawe College Blvd, London, ON N5Y 5R6.
Reporting directly to the Senior Manager, Immersive Technologies and Simulation, the Part-time Support Services Officer (XR Lab) plays a crucial role in facilitating the seamless integration and utilization of immersive technologies and experiences at Fanshawe College. This pivotal position involves collaborating with academic departments, Information Technology Services, faculty members, and instructional designers, while also maintaining immersive technology equipment, ensuring up-to-date applications, and facilitating the onboarding of faculty, staff, and students. The incumbent enhances the implementation and support of cutting-edge immersive technology learning experiences.
Responsibilities
Technical Setup and Support
- Configures, troubleshoots, and manages immersive technology equipment both on-site and remotely for multiple campuses
- Ensures headsets/devices and applications are properly set up and updated
- Coordinates device repairs and resolves technical issues related to immersive technology; escalating and collaborating with Information Technology Services as needed
- Supports setup and maintenance of immersive technology in the learning environment
- Supports the successful run of XR labs, as needed
User Training and Guidance
- Provides expert guidance to faculty, staff and students for safe and appropriate use of immersive technology (XR), which includes but is not limited to Augmented Reality (AR), Mixed Reality (MR), and Virtual Reality (VR)
- Plans and delivers diverse immersive technology demonstrations, training and orientation sessions as well as workshops to faculty, staff, students and other stakeholders.
- Assists in setting up and maintaining immersive technology in the learning environment
Curriculum Integration and Support
- Collaborates with and supports faculty to integrate immersive technology into curriculum
- Assists in planning and delivering impactful immersive technology experiences
Inventory Management and Hygiene
- Distributes and tracks inventory of headsets/devices loaned to staff and students
- Establishes and maintains rigorous cleaning and disinfection protocols
Other duties as assigned, which may include:
- Coordinates and participates in immersive technology events
- There is potential to collaborate with internal teams to support the development of in-house immersive technology experiences
Qualifications
- 3-year diploma/degree or equivalent education required
- Minimum 1- year experience in Immersive Technology, Digital Media, Computer Programming, Game Development, Information Technology, or a related field of study
- An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the work education requirements
- Experience in educational settings or similar environments preferred
- Experience is using XR headsets and different immersive technologies preferred
Educational Credentials
While transcripts are not required for the interview, they are mandatory as a condition of employment.
Equity, Diversity and Inclusion
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Accommodation
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca
Land Acknowledgement
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
About Fanshawe College
Fanshawe's story began in 1967. Today, Fanshawe is one of Ontario’s largest colleges offering diploma, degree, certificate and apprenticeship programs to 43,000 students each year. Its campuses, located in London, Simcoe, St. Thomas and Woodstock, serve close to half a million people with a promise to educate, engage, empower and excite.
For nearly 50 years, Fanshawe has been helping people to unlock their potential and achieve success. The College attracts students from 50 countries every year and opens up a world of possibilities through more than 200 degree, diploma and certificate programs, along with apprenticeship training.