Apply By: Thursday, September 11, 2025 11:59 pm EDT

Judicial Receptionist - Bilingual (English/French)

Job ID:

231712

Posting status:

Open

Organization:

Ministry of the Attorney General

Division:

Court Services Division

City:

Ottawa

Position(s) language:

Bilingual English/French

Job term:

1 Permanent

Job code:

06OAD - Office Administration 06

Salary:

$25.32 - $29.24 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Bring your energy and enthusiasm to the Court Services Division where you will have an exciting opportunity to provide a range of receptionist and clerical support to a dynamic team of professionals.

If you enjoy interaction with a wide variety of people put your French language skills to good use and consider joining our Division.

About the job

You will:

• provide switchboard and reception duties such as screening and directing telephone calls and taking messages verbally
• schedule daily activities such as interviews, meetings based on staff availability
• perform clerical duties such opening and distributing mail, preparing outgoing mail, filing, and booking boardrooms
• type a variety of materials such as letters, memoranda, reports and labels
• update and access computerized staff/phone lists

What you bring to the team

Mandatory:

• you must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Administrative and Receptionist Skills:

• you have knowledge of switchboard and receptionist procedures to provide reception services to the branch by stacking, forwarding and transferring calls to staff
• you have the ability to perform various clerical duties, including mail distribution of incoming and outgoing mail, office filing, booking boardrooms, and updating job advertisements

Organizational Skills:

• you have organizational skills to complete multiple tasks such as a variety of office responsibilities and handle a high volume of incoming calls and correspondence
• you have the ability to manage a multiple phone-line system while responding to routine inquires and transferring calls to appropriate staff

Customer Service and Communication Skills:

• you have demonstrated oral and written communication skills to respond to walk-in visitors and incoming calls and to prepare routine correspondence
• you have the ability to deal tactfully and discretely with ministry staff and the general public
• you have demonstrated customer service skills to efficiently handle receptionist and clerical responsibilities and relay clear messages and provide effective service to staff

Analytical and Problem Solving Skills:

• you have analytical skills to determine nature of calls and forward enquiries to appropriate staff/location
• you have problem-solving skills to determine how to respond to unfamiliar and sensitive inquires

Computer Skills:

• you have proficiency using computers and a variety of software programs such as word-processing software, logging/tracking systems, spreadsheets and databases
• you have strong keyboarding skills to type a variety of materials, such as letters, memoranda, reports, labels, envelopes, while checking work for typing accuracy

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives

• accessibility

• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions

• flexible learning and developmental opportunities, including education and mentorship programs

• many employee networks offering support for and education about underrepresented groups

• tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:

• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services

Additional information:

Apply by:

Thursday, September 11, 2025 11:59 pm EDT

Position details:

• 1 Bilingual English/French Permanent, 161 Elgin St, Ottawa, East Region, Criminal Record and Judicial Matters Check

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Legal Services

Posted on:

Wednesday, August 27, 2025

Note:

• This ad is also available in French.
• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-AG-231712/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together