The City of Kamloops includes a diverse team of ~800 dedicated employees who work collectively to advance our mission of Making Kamloops Shine. Strong financial management allows us to provide core services to Kamloops citizens, to ensure sustainable community growth, to introduce new amenities, to improve our community’s livability, and to maintain valuable infrastructure. The latest Citizen Satisfaction Survey shows that 80% of Kamloops’ residents feel they receive good value for their tax dollars. The City of Kamloops serves over 100,000 residents through a wide variety of municipal services, including utilities and streets maintenance, protective services, community planning and development, financial services, social development, recreation, culture, and much more.

City of Kamloops employees are guided by strong internal values and two overarching strategic plans.

1. Council's Strategic Plan – maps out the organization’s community-focused commitments towards livability, good governance, environmental leadership, and a strong economy.

2. Corporate Strategic Plan – anchors how we work together within the corporation and lays out what we focus on through our corporate building blocks including:

• Organizational Excellence Creativity and continuous improvement is embraced in the work of the City and the services provided to the community.
• Focused Stewardship The City’s resources are deployed deliberately and thoughtfully, with careful consideration for future generations and our shared community and environment.
• Pride in Service An inspiring organization that motivates and rewards employees for shared successes at work and in the community.
• Strong Collaboration Regular and consistent collaboration is fostered across all levels of the organization, both within and between teams.
• Employee Well-Being Employees are engaged, empowered, and accountable in cultivating their mental and physical health