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Inside Sales Representative

PALFINGER1 day ago
Niagara Falls, Ontario
Mid Level
full_time

Top Benefits

Medical, dental, vision, life, accidental death, dismemberment insurance, long-term disability
RRSP with company match up to 4% of base wage
Paid company vacation

About the role

Your Responsibilities

  • Accurately enter purchase orders and maintain sales documentation using SAP
  • Resolve customer issues and build trust through reliable communication
  • Record and manage production flow data to minimize delays and support timely delivery
  • Facilitate shipping processes, including customs paperwork and backorder coordination
  • Support team development through training and collaboration with Inside Sales colleagues

Your Qualifications

  • 3–5 years of experience in a fast-paced sales and customer service environment
  • Post-secondary education is an asset
  • Strong verbal and written communication skills in English
  • Proficiency in Microsoft Office; SAP knowledge is a plus
  • Ability to understand and communicate basic technical product information with professionalism and intuition

What We Offer

  • Competitive compensation
  • RRSP with Company match up to 4% of base wage
  • Medical, dental, vision, life, accidental death, and dismemberment insurance, and long-term disability
  • Employee/Family Assistance Program and Health Care Spending Account benefit. Paid Company vacation
  • Opportunity for continuous learning and career growth

About PALFINGER

Machinery Manufacturing
5001-10,000

About PALFINGER AG:

PALFINGER is an international technology and mechanical engineering company and the world's leading producer and provider of innovative crane and lifting solutions. With around 12,000 employees, more than 30 locations and a worldwide sales and service network of around 5,000 service points, PALFINGER creates added value from the challenges of its customers. PALFINGER is consistently continuing on its course as a provider of innovative, complete solutions that deliver increased efficiency and better operability, while leveraging the potential of digitization along the entire production and value chain.

PALFINGER AG has been listed on the Vienna stock exchange since 1999, and in 2021 achieved record revenue of EUR 1.84 billion. In 2022, PALFINGER celebrates its 90th anniversary under the tagline "Celebrating the future since 1932".