Company Description

Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years.

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Job Description

Position: Project Control Officer – Junior(Client onboarding and agreements management,Project Coordination,documentation and reporting)

Location: Toronto ON(Up to 3 days onsite)

Must Haves:

• 2+ years experience Client onboarding and agreements management.
• 2+ years Client/stakeholder support and relationship management.
• 2+ years experience in Project Coordination.
• 2+ years experience in Project documentation and reporting**.**

Evaluation Criteria:

• Project Coordination. 15 Points
• Client/stakeholder support and relationship management. 30 Points
• Client onboarding and agreements management. 40 Points
• Project documentation and reporting. 15 Points

Total evaluation criteria: 100 Points

Responsibilities:

Support onboarding processes and business operations, including:

• Assist client organizations to fulfill onboarding requirements including agreements support, technical configuration and end-user onboarding.
• Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
• Maintain operational documents and resources.

Support the delivery of project deliverables, including:

• Monitoring project deliverables and communicating progress and escalating challenges to partners.
• Support development of project documentation, including issues and action items logs, change and procurement requests, reports and presentations.
• Raise and manage change requests and tickets.

Desired Skills:

• Experience supporting client agreements is an asset.
• Understanding of ticket request management is an asset
• Understanding of Identification, Authentication and Authorization (IAA) concepts is an asset

Required Skills:

• Good working knowledge of stakeholder relationship management
• Experience supporting onboarding processes
• Experience supporting the development of project documentation

Thanks,

Afrah Faiza

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Additional Information

All your information will be kept confidential according to EEO guidelines.