About the role
SUMMARY:
The Royal Canadian Yacht Club (RCYC) is seeking an enthusiastic and service-driven Pro Shop / Chandlery Sales Associate to support the day-to-day operations of our retail and seasonal service areas. This role focuses on delivering exceptional Member service through retail sales, equipment rentals, and light marine services. It’s a great opportunity for individuals interested in retail, customer service, and seasonal outdoor operations in a unique waterfront environment.
WHY JOIN RCYC?
RCYC is one of Canada’s premier private clubs with a dynamic and community-oriented team culture. As part of the Sports and Marine Services team, you’ll work in a collaborative and fast-paced environment that values quality service, professionalism, and teamwork.
WHAT WE OFFER:
- Unique opportunity to work at a world-class private yacht club.
- A fun and supportive team environment.
- Hands-on experience in retail, service, and light marine operations.
- Opportunities to develop product knowledge and customer service skills.
- Training and guidance from experienced staff in a high-standard club environment.
RESPONSIBILITIES:
- Greet Members and guests and assist with product recommendations and equipment sign-outs.
- Process purchases, returns, and rentals using the Club’s POS system.
- Maintain a clean, stocked, and organized retail space.
- Support merchandising, tagging, and seasonal transitions.
- Answer phones and assist with retail inquiries or special requests.
- Manage rental program for bikes, kayaks and canoes and assist with member set up
- Support fitting appointments, special orders, and Member requests.
- Assist with fueling Member boats
- Participate in store opening and closing duties.
- Monitor inventory and report stock levels or low supplies to the Manager.
- Represent the RCYC brand with professionalism and enthusiasm.
- Support special events, promotions, or service initiatives as needed.
WHAT YOU BRING?
- Prior retail or customer service experience preferred.
- Basic sailing or marine knowledge is an asset (not required).
- Strong communication and interpersonal skills.
- Team-oriented, reliable, and motivated to provide exceptional service.
- Organized with an eye for detail and merchandising.
- Adaptable and comfortable multitasking in an energetic environment.
- Previous POS system experience is an asset.
PHYSICAL REQUIREMENTS:
- Ability to stand for extended periods.
- Able to lift and move up to 50 lbs.
- Comfortable with working outdoors in various weather and physical tasks.
- Manual dexterity for retail transactions and stocking.
HOURS OF WORK:
- Flexible availability including days, evenings, weekends, and holidays.
- Schedule may vary based on Club programming and seasonal needs.
ACCOMODATION:
RCYC is proud to be an equal opportunity employer committed to a diverse and inclusive workplace. We ensure that all individuals are treated equally, respectfully, and with integrity. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
About Royal Canadian Yacht Club
The Royal Canadian Yacht Club was founded in Toronto in 1852 to serve both as a recreational yachting club and, in the British tradition, as an unofficial auxiliary of the Royal Navy in the defence of the waters of Lake Ontario.
The Club was established under the name the Toronto Boat Club, but in 1854 with Queen Victoria's permission, the Club was renamed the Royal Canadian Yacht Club.
Long associated with the Toronto Islands, the Royal Canadian Yacht Club did not move to the Island until 1881, first occupying various locations on the Toronto waterfront. The first Island Clubhouse was destroyed by fire in 1904. Its successor, officially opened in 1906, suffered the same fate: it too was irreparably damaged by fire in 1918. On August 25, 1919, Edward, Prince of Wales, laid the cornerstone for the gracious two-story Southern-style Clubhouse that has been the RCYC's summer home ever since. Today, we are one of Canada's premier sailing and social clubs, with an emphasis on family participation, the development of our junior sailors, and a Corinthian attitude towards excellence in sailing. The RCYC operates year round from two facilities: our summer home at the Island Clubhouse, for sailing, sports and social activities, and our City Clubhouse in downtown Toronto for sports and social activities.
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About the role
SUMMARY:
The Royal Canadian Yacht Club (RCYC) is seeking an enthusiastic and service-driven Pro Shop / Chandlery Sales Associate to support the day-to-day operations of our retail and seasonal service areas. This role focuses on delivering exceptional Member service through retail sales, equipment rentals, and light marine services. It’s a great opportunity for individuals interested in retail, customer service, and seasonal outdoor operations in a unique waterfront environment.
WHY JOIN RCYC?
RCYC is one of Canada’s premier private clubs with a dynamic and community-oriented team culture. As part of the Sports and Marine Services team, you’ll work in a collaborative and fast-paced environment that values quality service, professionalism, and teamwork.
WHAT WE OFFER:
- Unique opportunity to work at a world-class private yacht club.
- A fun and supportive team environment.
- Hands-on experience in retail, service, and light marine operations.
- Opportunities to develop product knowledge and customer service skills.
- Training and guidance from experienced staff in a high-standard club environment.
RESPONSIBILITIES:
- Greet Members and guests and assist with product recommendations and equipment sign-outs.
- Process purchases, returns, and rentals using the Club’s POS system.
- Maintain a clean, stocked, and organized retail space.
- Support merchandising, tagging, and seasonal transitions.
- Answer phones and assist with retail inquiries or special requests.
- Manage rental program for bikes, kayaks and canoes and assist with member set up
- Support fitting appointments, special orders, and Member requests.
- Assist with fueling Member boats
- Participate in store opening and closing duties.
- Monitor inventory and report stock levels or low supplies to the Manager.
- Represent the RCYC brand with professionalism and enthusiasm.
- Support special events, promotions, or service initiatives as needed.
WHAT YOU BRING?
- Prior retail or customer service experience preferred.
- Basic sailing or marine knowledge is an asset (not required).
- Strong communication and interpersonal skills.
- Team-oriented, reliable, and motivated to provide exceptional service.
- Organized with an eye for detail and merchandising.
- Adaptable and comfortable multitasking in an energetic environment.
- Previous POS system experience is an asset.
PHYSICAL REQUIREMENTS:
- Ability to stand for extended periods.
- Able to lift and move up to 50 lbs.
- Comfortable with working outdoors in various weather and physical tasks.
- Manual dexterity for retail transactions and stocking.
HOURS OF WORK:
- Flexible availability including days, evenings, weekends, and holidays.
- Schedule may vary based on Club programming and seasonal needs.
ACCOMODATION:
RCYC is proud to be an equal opportunity employer committed to a diverse and inclusive workplace. We ensure that all individuals are treated equally, respectfully, and with integrity. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
About Royal Canadian Yacht Club
The Royal Canadian Yacht Club was founded in Toronto in 1852 to serve both as a recreational yachting club and, in the British tradition, as an unofficial auxiliary of the Royal Navy in the defence of the waters of Lake Ontario.
The Club was established under the name the Toronto Boat Club, but in 1854 with Queen Victoria's permission, the Club was renamed the Royal Canadian Yacht Club.
Long associated with the Toronto Islands, the Royal Canadian Yacht Club did not move to the Island until 1881, first occupying various locations on the Toronto waterfront. The first Island Clubhouse was destroyed by fire in 1904. Its successor, officially opened in 1906, suffered the same fate: it too was irreparably damaged by fire in 1918. On August 25, 1919, Edward, Prince of Wales, laid the cornerstone for the gracious two-story Southern-style Clubhouse that has been the RCYC's summer home ever since. Today, we are one of Canada's premier sailing and social clubs, with an emphasis on family participation, the development of our junior sailors, and a Corinthian attitude towards excellence in sailing. The RCYC operates year round from two facilities: our summer home at the Island Clubhouse, for sailing, sports and social activities, and our City Clubhouse in downtown Toronto for sports and social activities.