Jobs.ca
Jobs.ca
Language
Nokia logo

Customer Support Engineer

Nokia2 days ago
Hybrid
Ottawa, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability

About the role

The 4LS Customer Support Engineer is responsible for 1830 customer problem

diagnosis, troubleshooting, and resolution. 1830 4LS engineers are expected to be or become leading experts on one or more aspects of the 1830 WDM product and technology, including WDM optical transmission, coherent optical transponders and line modules, control and management software, and OTN switching. The NOKIA 1830 team is looking for highly motivated and experienced engineer to support customers in a rapidly growing market, with focus on both hyper-scaler and communications service-provider customers.

Product Description

1830 PSS WDM/OLS Transmission System. This system provides leading-edge optical transmission capabilities at industry-leading data rates (100G+), optical reach, and bandwidth density.  The broad range of service capabilities includes Ethernet, OTN switching, SONET/SDH, and IP packet. 

 

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across

fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia [https://www.nokia.com/careers/life-at-nokia/].

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment

decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we

still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's

requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia [https://www.nokia.com/careers/#recruitment-process]. 

Some of our benefits in Canada

[https://www.nokia.com/careers/our-locations/canada/]:

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to

account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to

180 days or until candidate/s identified.

About Nokia

Telecommunications
10,000+
Founded in 1865

At Nokia, we create technology that helps the world act together.

As a B2B technology innovation leader, we are pioneering networks that sense, think and act by leveraging our work across mobile, fixed and cloud networks. In addition, we create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.

With truly open architectures that seamlessly integrate into any ecosystem, our high-performance networks create new opportunities for monetization and scale. Service providers, enterprises and partners worldwide trust Nokia to deliver secure, reliable and sustainable networks today – and work with us to create the digital services and applications of the future.

For our latest updates, please visit us online www.nokia.com

To view open positions and to apply, please visit: www.nokia.com/careers

Similar Jobs