Work Type: Full Time

Position: Interface Analyst, Integration Technologies

Digital Services, Technical Management

Location: WRHN @ Midtown (formerly Grand River Hospital, KW Campus)

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

Reporting to the Manager, IT, Infrastructure and Information Security, the Systems Analyst is responsible to plan and manage a variety of projects, technical support for the WRHN Servers and infrastructure as well as planning, analysis and design work to ensure the efficient sharing of information between clinical and corporate systems. Other responsibilities include providing support to operations through active engagement of clinical, business and project stakeholders and utilization of change and project management principles to achieve stable and reliable infrastructure platforms.

Key Accountabilities and Responsibilities:

• Design and build HL7, FHIR, and other integration interfaces between EMR and external systems; experience with Oracle Cerner is preferred.
• Configure, maintain, and monitor interfaces using integration engines such as Cloverleaf or Cerner Open Engine.
• Support the development and maintenance of API and web service integrations to align with modern interoperability frameworks.
• Conduct end-to-end interface testing (unit, integration, and regression) in collaboration with clinical, business, and vendor stakeholders.
• Validate message flows, data mappings, and transformation logic to ensure accurate, timely, and secure data exchange.
• Analyze business and system requirements to design scalable and efficient integration solutions.
• Document integration architecture, configuration, and operational procedures in accordance with internal standards.
• Troubleshoot and resolve technical issues related to interface connectivity, message transmission, and data integrity.
• Collaborate with application, infrastructure, and information security teams to ensure systems comply with WRHN security and privacy standards.
• Participate in risk assessments, RFP/RFQ activities, and vendor evaluations related to integration technologies.
• Contribute to continuous improvement initiatives by identifying automation and process optimization opportunities.

Position Requirements:

• University Degree in a computer related field or 2 year College Diploma in a computer related field or equivalent relevant experience
• Minimum five years relevant work experience.
• Experience with the distribution of confidential data over a secure connection such as an encrypted VPN connection.
• Experience documenting and maintaining configuration and process information.
• Experience with Linux or Unix is an asset.
• Healthcare experience considered an asset.
• Ability to work independently without intensive oversight
• Strong oral and written communication skills
• Emphasis on sharing of knowledge through good communications and written documentation
• Hands-on software and hardware troubleshooting experience.
• Knowledge of applicable data privacy practices and laws.
• Good attendance record

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY’S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.