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Audio Visual Rentals Account Manager

Winnipeg, Manitoba, Canada
Mid Level
Full-Time

Top Benefits

Health Benefits
Paid Vacation

About the role

Please apply via email direct as per instructions below. Please note that only candidates who currently live in the Winnipeg area will be considered. Company Description Inland Audio Visual is a Canadian family-owned and operated systems integrator of professional audiovisual solutions, with offices in Calgary, Edmonton, Regina, Saskatoon, and Winnipeg. The company provides audiovisual sales, design, installation, rentals, service, professional event production, and managed videoconference services. Inland AV combines state-of-the-art technology with attentive, customer-focused service, aiming to help clients present their best image. With nearly a century of experience in Pro AV, the team takes pride in delivering excellent experiences for both customers and end users of the technology. Inland AV partners with organizations to enhance their operations through innovative, reliable AV solutions.

The Audio Visual Rentals Account Manager is responsible for generating rental sales, managing customer accounts, and delivering exceptional service throughout the rental process. This role works closely with clients, event planners, event venues, production teams, and operations staff to provide audio-visual solutions for meetings, conferences, trade shows, corporate events, concerts, weddings, and live productions.

Key Responsibilities Develop and maintain relationships with new and existing clients. Identify sales opportunities and grow rental revenue within assigned accounts. Prepare rental quotations, proposals, and contracts. Consult with clients to determine AV equipment and technical requirements. Coordinate equipment availability with warehouse and operations teams. Schedule equipment delivery, setup, and pickup. Work with project managers and technicians to ensure successful event execution. Conduct site visits and client meetings as needed. Negotiate pricing while maintaining profitability. Manage customer expectations and resolve service issues promptly. Track sales activities and maintain accurate customer records in the CRM system. Meet or exceed monthly and annual sales targets. Stay current on AV technology, products, and industry trends. Attend networking events, trade shows, and client functions to generate new business.

Required Qualifications Bachelor's degree in Business, Marketing, Communications, or a related field (preferred), or equivalent experience. 3–5 years of sales or account management experience, preferably in AV rentals, event production, or technology services. Strong knowledge of audio-visual equipment and event technology (preferred). Experience preparing proposals and managing customer accounts. Valid driver's license and willingness to travel to client sites.

Preferred Skills Excellent communication and presentation skills. Strong negotiation and closing abilities. Customer-focused mindset. Ability to manage multiple projects simultaneously. Problem-solving and decision-making skills. Strong organizational and time-management abilities. Proficiency with CRM software and Microsoft Office. Understanding of project management principles. Ability to work under tight deadlines and in fast-paced event environments.

Typical Equipment Knowledge Sound reinforcement systems Wireless microphones Digital mixing consoles LED video walls Projectors and projection screens LED displays Video switchers Cameras and live streaming equipment Lighting fixtures and lighting control systems Staging and rigging basics Video conferencing systems Hybrid event technology

Performance Metrics Revenue growth Gross profit margin New account acquisition Customer retention Client satisfaction Quote-to-close conversion rate Rental utilization Sales pipeline development

Working Conditions Office, and client-site environments. Evening, weekend, and holiday work may be required to support events. Travel to customer locations and event venues. Occasional lifting of equipment (up to 25–50 lbs, depending on company requirements).

Compensation Base salary Sales commission Performance incentives Vehicle allowance or mileage reimbursement (where applicable) Health benefits Paid vacation

This position is ideal for someone who combines strong consultative sales skills with a solid understanding of event technology and enjoys helping clients deliver successful live, virtual, and hybrid events.

HOW TO APPLY: Please submit your cover letter and resume to the attention of Sam Werbowski at swerbowski@inlandav.ca, Jessica Dudeck at jdudeck@inlandav.ca and Lane Werbowski at lwerbowski@inlandav.ca

About INLAND AUDIO VISUAL

IT Services and IT Consulting
51-200

Inland AV is a full service audiovisual company established in 1937. It now serves all of Western Canada with comprehensive audiovisual services in five locations; Calgary, Edmonton, Regina, Saskatoon and Winnipeg.

Inland AV’s specialists provide a complete range of services through their sales, service, and rentals divisions. Winning Presentations Start Here because of our experience and expertise in managing projects from beginning to end. In fact, there is never an end because we want to provide your ongoing service and support.

The best way to partner with us is at the planning stage of your project. Be it the conceptualization and design of your boardroom, training room or large venue audiovisual system. Maybe you have an important event such as an AGM, staged event or conference. Inland AV Systems Design can help you plan the audiovisual elements of your event.

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