Top Benefits
About the role
IT Operations Student**- Competition #2026-743**
**Position Status:**Temporary Full-time (1.0 FTE)
EFW Radiology is currently seeking a**Temporary****IT Operations Student (May- Aug 2026)**to join our team and contribute to our mission of providing exceptional patient care!
About EFW:
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.
Our Core Values:
- Compassion: Treat everyone with care, kindness, and respect.
- Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
- Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.
The Role:
The IT Operations Student is responsible for assisting in the daily operational activities of the IT Operations team. This role provides hands-on experience in service desk support, infrastructure maintenance, device lifecycle management, and process documentation. The position includes regular onsite visits to EFW clinics across the Calgary area to assist with user support and device deployment activities.
**Reporting to:**IT Operations Manager
The Role Overview:
- Provide first-level troubleshooting for hardware, software, and basic network issues;
- Assist with onboarding and offboarding tasks, including device setup, account provisioning, permissions updates, and workstation configuration;
- Respond to service desk tickets in a timely, customer-focused manner to ensure an excellent end-user experience;
- Consistent adherence to IT processes, asset management procedures, and service standards;
- Support device lifecycle tasks such as imaging, deployment, retrieval, and asset tagging;
- Update and maintain IT knowledge base articles, standard operating procedures (SOPs), and asset inventory records;
- Document recurring technical issues and propose solutions to minimize repeat incidents;
- Contribute ideas and feedback to enhance workflows, automation opportunities, and end-user experience;
- Work closely with IT Operations Analysts and other IT teams on small projects and operational tasks;
- Support team members during high-demand periods to help maintain service levels;
- Participate in team meetings, providing updates on assigned tasks and ongoing activities;
- Undertakes other related duties as assigned.
You have the following:
- Currently enrolled in a post-secondary program in Information Technology, Computer Science, Information Systems, or a related field.
- Eligibility for a co-op, internship, or student placement program is an asset.
- Previous IT support or customer service experience is an asset.
- Familiarity with Windows OS, Office 365, and basic networking concepts.
- Strong interest in technology, troubleshooting, and problem-solving.
- Excellent communication skills and a customer-focused mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Willingness to travel locally to clinic locations within Calgary.
**Schedule:**Monday to Friday, 8:00am-4:30pm.
Why EFW?
We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;
- A friendly, professional working environment
- A teaching environment with on-going continuing education through seminars, conferences, and on-line courses
- An opportunity to have a career with meaning and opportunity for growth
- An opportunity to give back by working with community partners
Diversity, Equity, and Inclusion at EFW:
EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.
EFW is committed to creating a safe and healthy environment for employees, patients and community partners.
Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.
Application Deadline:
If you are dedicated to quality patient care and want to join our team of dynamic healthcare professionals please submit your application by April 1, 2026.
We thank all applicants for their interest! Only candidates selected for an interview will be contacted
Not the right fit? Search for IT Operations Student jobs in Calgary, AB
About EFW Radiology
EFW Radiology provides comprehensive diagnostic and interventional imaging services in Calgary and the surrounding areas. We perform more than 600,000 imaging procedures, consultations, second opinions, and studies every year.
We are driven by our values of Compassion, Trust and Meaning.
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Top Benefits
About the role
IT Operations Student**- Competition #2026-743**
**Position Status:**Temporary Full-time (1.0 FTE)
EFW Radiology is currently seeking a**Temporary****IT Operations Student (May- Aug 2026)**to join our team and contribute to our mission of providing exceptional patient care!
About EFW:
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.
Our Core Values:
- Compassion: Treat everyone with care, kindness, and respect.
- Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
- Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.
The Role:
The IT Operations Student is responsible for assisting in the daily operational activities of the IT Operations team. This role provides hands-on experience in service desk support, infrastructure maintenance, device lifecycle management, and process documentation. The position includes regular onsite visits to EFW clinics across the Calgary area to assist with user support and device deployment activities.
**Reporting to:**IT Operations Manager
The Role Overview:
- Provide first-level troubleshooting for hardware, software, and basic network issues;
- Assist with onboarding and offboarding tasks, including device setup, account provisioning, permissions updates, and workstation configuration;
- Respond to service desk tickets in a timely, customer-focused manner to ensure an excellent end-user experience;
- Consistent adherence to IT processes, asset management procedures, and service standards;
- Support device lifecycle tasks such as imaging, deployment, retrieval, and asset tagging;
- Update and maintain IT knowledge base articles, standard operating procedures (SOPs), and asset inventory records;
- Document recurring technical issues and propose solutions to minimize repeat incidents;
- Contribute ideas and feedback to enhance workflows, automation opportunities, and end-user experience;
- Work closely with IT Operations Analysts and other IT teams on small projects and operational tasks;
- Support team members during high-demand periods to help maintain service levels;
- Participate in team meetings, providing updates on assigned tasks and ongoing activities;
- Undertakes other related duties as assigned.
You have the following:
- Currently enrolled in a post-secondary program in Information Technology, Computer Science, Information Systems, or a related field.
- Eligibility for a co-op, internship, or student placement program is an asset.
- Previous IT support or customer service experience is an asset.
- Familiarity with Windows OS, Office 365, and basic networking concepts.
- Strong interest in technology, troubleshooting, and problem-solving.
- Excellent communication skills and a customer-focused mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Willingness to travel locally to clinic locations within Calgary.
**Schedule:**Monday to Friday, 8:00am-4:30pm.
Why EFW?
We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;
- A friendly, professional working environment
- A teaching environment with on-going continuing education through seminars, conferences, and on-line courses
- An opportunity to have a career with meaning and opportunity for growth
- An opportunity to give back by working with community partners
Diversity, Equity, and Inclusion at EFW:
EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.
EFW is committed to creating a safe and healthy environment for employees, patients and community partners.
Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.
Application Deadline:
If you are dedicated to quality patient care and want to join our team of dynamic healthcare professionals please submit your application by April 1, 2026.
We thank all applicants for their interest! Only candidates selected for an interview will be contacted
Not the right fit? Search for IT Operations Student jobs in Calgary, AB
About EFW Radiology
EFW Radiology provides comprehensive diagnostic and interventional imaging services in Calgary and the surrounding areas. We perform more than 600,000 imaging procedures, consultations, second opinions, and studies every year.
We are driven by our values of Compassion, Trust and Meaning.