Top Benefits
Collaborate with ex-founders, leading scientists, and elite athletes
Weekly lunch & learn sessions
World-class mentorship board
About the role
Who you are
- Proven experience as a Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms
- Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs
- Backend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architecture
- Strong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus
- Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces
- Familiarity with managing state, execution logic, or visual programming paradigms is a bonus
- Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams
- Passion for building systems that simplify complex problems and empower users
What the job involves
- The QM & Coaching Team at Cresta is vital for our post-call intelligence products
- Our core mission is to utilize Large Language Models (LLMs) and advanced AI techniques to transform conversations into actionable intelligence, streamlining the process of agent performance review and coaching
- We build systems that deeply analyze agent behaviors, delivering structured insights into their performance and pinpointing critical areas for improvement
- Through AI-powered exploration and interactive workflows, our work empowers organizations to leverage data-driven decisions and enhance the overall customer experience
- As a Senior Fullstack Engineer, you’ll play a key role in building and scaling the no-code platform that powers Cresta’s processing capabilities
- This platform empowers non-technical users to configure conversation workflows, apply automation without writing code
- You will work across the stack—from building intuitive UIs to robust backend services—enabling customers to unlock value from conversations quickly and flexibly
- You’ll partner with designers, product managers and AI/ML teams to turn complex requirements into delightful and performant product experiences
- You’ll also help shape the future of our no-code architecture, ensuring it scales with our product and customer base
- Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform
- Build intuitive UI components and visual editors for configuring conversation logic and workflows
- Architect and implement backend services and APIs to power a dynamic no-code interface
- Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way
- Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch
- Identify areas for performance improvements and scalability in both frontend and backend systems
- Ensure reliability, security, and maintainability across the full technology stack
- Participate in design discussions, code reviews, and continuous integration processes
Benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
About Cresta
Software Development
501-1000
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
Top Benefits
Collaborate with ex-founders, leading scientists, and elite athletes
Weekly lunch & learn sessions
World-class mentorship board
About the role
Who you are
- Proven experience as a Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms
- Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs
- Backend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architecture
- Strong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus
- Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces
- Familiarity with managing state, execution logic, or visual programming paradigms is a bonus
- Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams
- Passion for building systems that simplify complex problems and empower users
What the job involves
- The QM & Coaching Team at Cresta is vital for our post-call intelligence products
- Our core mission is to utilize Large Language Models (LLMs) and advanced AI techniques to transform conversations into actionable intelligence, streamlining the process of agent performance review and coaching
- We build systems that deeply analyze agent behaviors, delivering structured insights into their performance and pinpointing critical areas for improvement
- Through AI-powered exploration and interactive workflows, our work empowers organizations to leverage data-driven decisions and enhance the overall customer experience
- As a Senior Fullstack Engineer, you’ll play a key role in building and scaling the no-code platform that powers Cresta’s processing capabilities
- This platform empowers non-technical users to configure conversation workflows, apply automation without writing code
- You will work across the stack—from building intuitive UIs to robust backend services—enabling customers to unlock value from conversations quickly and flexibly
- You’ll partner with designers, product managers and AI/ML teams to turn complex requirements into delightful and performant product experiences
- You’ll also help shape the future of our no-code architecture, ensuring it scales with our product and customer base
- Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform
- Build intuitive UI components and visual editors for configuring conversation logic and workflows
- Architect and implement backend services and APIs to power a dynamic no-code interface
- Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way
- Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch
- Identify areas for performance improvements and scalability in both frontend and backend systems
- Ensure reliability, security, and maintainability across the full technology stack
- Participate in design discussions, code reviews, and continuous integration processes
Benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
About Cresta
Software Development
501-1000
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.