Top Benefits
About the role
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Shell script. Networking hardware. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Time management. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Financial benefits: Life insurance.
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About Twyce
Twyce is a service company that connects skilled professionals with businesses to accelerate projects, emphasizing transparency and fair practices. They specialize in providing expertise across Data & Cloud (Engineering & Cloud, DevOps & MLOps, Data Science & Analytics, Business Intelligence), IT Development (Web, Software, Back & Front End, Scrum Mastering, Product Ownership), Project & Engineering (Project Management, Industrial, Civil & Manufacturing Engineering, Programming), and Supply Chain (Supply Chain Management, Operations Analysis, Demand Planning). They assist companies in finding suitable talent and help freelancers secure relevant missions.
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Top Benefits
About the role
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Shell script. Networking hardware. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Time management. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Financial benefits: Life insurance.
Not the right fit? Search for user support technician jobs in Montréal, QC
About Twyce
Twyce is a service company that connects skilled professionals with businesses to accelerate projects, emphasizing transparency and fair practices. They specialize in providing expertise across Data & Cloud (Engineering & Cloud, DevOps & MLOps, Data Science & Analytics, Business Intelligence), IT Development (Web, Software, Back & Front End, Scrum Mastering, Product Ownership), Project & Engineering (Project Management, Industrial, Civil & Manufacturing Engineering, Programming), and Supply Chain (Supply Chain Management, Operations Analysis, Demand Planning). They assist companies in finding suitable talent and help freelancers secure relevant missions.