UNLIMITED POSSIBILITIES AHEAD.

**Position:**Brand Ambassador

**Status:**Full-Time

**Dealership:**NewRoads Mazda, a division of OpenRoad Auto Group
**Department:**Sales

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 22 automotive brands across 33 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Chevrolet Cadillac Buick GMC, Chrysler Dodge Jeep Ram, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen

• Amazing associate Incentives

• Internal and External, Training & Development opportunities for skill development and growth

• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment

• Comprehensive Extended Health and Dental plan; tailored toward Associate wellness

• Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

• Providing customers with information regarding vehicles for sale;

• Following the steps to the sales process for all sales buckets (Walk-in, Phone, E-leads);

• Sharing brand and NRAG heritage at every touch point possible (built a lasting first impression);

• Conducting test drives of vehicles for sale;

• Providing off and onsite delivery of the vehicle with expert attention to detail;

• Embracing the showroom to ensure a 5-star experience for guests;

• Infusing all targeted accounts and radiating sales from within the client base;

• Overcoming objections of prospective customers;

• Emphasizing product/service features and benefits

• Building and fostering a network of referrals to create new opportunities for revenue growth;

• Generating and developing new customer accounts;

• Always maintaining professionalism, tact, diplomacy, and sensitivity and portray positivity;

• Using marketing data and applicable sales management software tools to maximize sales efficiency and effectiveness;

• Building and maintaining ongoing awareness of new products and services, competitor activities, and other research;

• Increasing brand awareness through various initiatives;

• Maintaining and keeping current on Mazda product knowledge, technology and current offerings;

• Actively participating on dealer social channels (Instagram, Facebook, Twitter);

• Maintaining healthy CEP and Google Review ratings;

• Weekly market research in customer experience via offsite review of market leaders (Tiffany’s, Tesla, Starbucks, Apple and such);

• Performing other duties as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Automotive experience is NOT a requirement

• Mandarin and/or Cantonese speaking is considered an asset

• The ability to work independently and as a part of a team;

• You are self-motivated, confident, and customer-focused with strong organizational skills;

• Exceptional verbal communication and presentation skills;

• Excellent listening skills;

• Self-motivated, with high energy and an engaging level of enthusiasm;

• Valid Drivers License and good driving record;

• Must have the ability to work evenings and Saturdays as scheduled

• Possess a valid Ontario Driver’s License, is able to drive both manual and automatic transmission

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants in advance, however, only those considered for an interview will be contacted

JOIN US AND GROW WITH US!