Job Title: Functional QA Analyst

Location: Toronto, ON (Hybrid • 2 days/week onsite)

Duration: 6 months

Contract Type: T4/IC

Pay Rate: $55.17/Hour

Role Mandate:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments.

• Records and documents testing results (including anomalies and issues) and compares them to expected results.

• Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects.

• Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities.

• Provides immediate response to production program problems.

Role Responsibilities:

• Conducts independent analysis and assessment to resolve strategic issues.

• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

• Monitors and tracks performance, and addresses any issues.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Leads and implements core initiatives with complete test strategies.

• Able to develop test automation suites, design frameworks, and define standards.

• Oversees several test projects simultaneously and provides scheduling support to operations.

• Ensures that systems and software are functionally appropriate, technically sound and well integrated.

• Reviews, evaluates, and derives requirements for testability.

• Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.

• Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.

• Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.

• Ensures the accuracy and consistency of test results through documentation processes. Follows Client’s SDLC process.

• Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.

• Participates in programs/projects across the enterprise.

• Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.

• Ensures development teams’ unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.

• Proactively provides improvement opportunities to the team to enhance the customer experience.

• Drives the testing automation capabilities.

• Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.

• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.

Must Have Skills:

• Primary metric - Customer Connect application knowledge and working experience.
• 10+ years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business. Is another degree fine as well?
• Knowledge of the SDLC, testing concepts, methodologies, metrics, and automated testing frameworks
• Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.
• Able to analyze data and use testing metrics to highlight improvement opportunities.
• Previous Financial industry experience