National Warranty Writer
Top Benefits
About the role
Are you an RV or Automotive warranty expert ready to take your skills national?
We’re looking for a detail-driven, experienced National Warranty Writer to join our growing team! If you have a passion for the RV or Automotive industry, know your way around manufacturer guidelines, and enjoy helping service teams stay on track, this might be your next big move.
What You'll Do:
- Process and review warranty claims across a national network of dealerships or service centers
- Ensure compliance with OEM policies and proper documentation
- Collaborate with technicians, service advisors, and OEM reps
- Track claim status, handle denials, and prevent chargebacks
- Stay up-to-date on manufacturer changes and warranty programs
- Train and support service departments on warranty best practices
What You Bring:
✔ 3+ years in warranty processing, service writing, or similar roles
✔ Solid understanding of OEM warranty policies
✔ Experience with IDS an asset
✔ Excellent attention to detail and strong communication skills
✔ Ability to work independently and manage multiple priorities
Why join our team:
Since 1969, Fraserway RV, as a family venture, has been driven by a simple goal - to anticipate, exceed, and earn lifelong trust from our customers. Decades of RVing experience has shaped us to become Canada’s sole coast-to-coast RV Sales & Rentals Dealer and we are looking for the best to join our team for our ongoing growth journey.
We’re proud to have been recognized with the RV Business Top 50 Dealer Award and the exclusive Blue Ribbon Award for excellence in customer care, staff training, marketing, and community service.”
Our Vision
To be Canada’s #1 RV Adventure Company, inspiring individuals and families to fall in love with the RV lifestyle, create lifelong memories, and connect with nature through the joys of RVing.
Our Mission
As a team, we do everything possible to ensure our customers’ RV adventure dreams are realized.
We bring passion, expertise and community commitment to each of our business offerings: Sales, Service, Parts and Rentals. We are proud to serve not only our customers but the communities in which we live and work. Communities are part of our celebrations; we give back a portion from each sale to causes that make a difference and our teams volunteer in building connections that make us stronger.
In addition to becoming part of an exceptional team, we offer:
- Career Growth Opportunities: Advance your skills and take your career to new heights.
- Comprehensive Healthcare Benefits Package: Enjoy peace of mind with our competitive benefits.
- Employee/Family Bursary Program: Support for your continued education.
- Employer-Matched RRSP Program: Secure your financial future with our matching program.
- Friendly Work Environment: Join an ambitious team that values collaboration.
- Discounts on RV Purchases, Rentals, and Parts: Enjoy great savings on our products.
Compensation: $23.00 - $26.00 per hour
If you're someone who loves the open road, thrives in a fast-paced environment, and has a knack for helping customers find their perfect RV, this is the perfect opportunity for you! Join us and let’s create adventure together.
Fraserway RV: The Road to Your Career Starts Here!
We thank all applicants for their interest, however, only those selected for an interview will be contacted. Background checks are part of the recruitment process.
Behaviors
Required
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
About Fraserway RV
Fraserway RV is Canada’s only national RV dealer with 13 locations from Vancouver to Halifax. Our full service dealership, including sales, parts, service and rentals, allows us to serve our customers wherever they are on their journey. Our family owned company has been actively involved in its respective communities since 1969.
We have grown because of our employees and their commitment to our values and to our customers. With dealerships from coast to coast, we have the ability to offer long lasting careers through transfers and promotions, and we always consider current employees when opportunities arise. We offer training and development resources so that you can grow your career with us and we are committed to being a company that our customers love to work with and where nearly 750 employees love to work.
Check out our careers page at www.fraserway.com/about-fraserway-rv/careers
National Warranty Writer
Top Benefits
About the role
Are you an RV or Automotive warranty expert ready to take your skills national?
We’re looking for a detail-driven, experienced National Warranty Writer to join our growing team! If you have a passion for the RV or Automotive industry, know your way around manufacturer guidelines, and enjoy helping service teams stay on track, this might be your next big move.
What You'll Do:
- Process and review warranty claims across a national network of dealerships or service centers
- Ensure compliance with OEM policies and proper documentation
- Collaborate with technicians, service advisors, and OEM reps
- Track claim status, handle denials, and prevent chargebacks
- Stay up-to-date on manufacturer changes and warranty programs
- Train and support service departments on warranty best practices
What You Bring:
✔ 3+ years in warranty processing, service writing, or similar roles
✔ Solid understanding of OEM warranty policies
✔ Experience with IDS an asset
✔ Excellent attention to detail and strong communication skills
✔ Ability to work independently and manage multiple priorities
Why join our team:
Since 1969, Fraserway RV, as a family venture, has been driven by a simple goal - to anticipate, exceed, and earn lifelong trust from our customers. Decades of RVing experience has shaped us to become Canada’s sole coast-to-coast RV Sales & Rentals Dealer and we are looking for the best to join our team for our ongoing growth journey.
We’re proud to have been recognized with the RV Business Top 50 Dealer Award and the exclusive Blue Ribbon Award for excellence in customer care, staff training, marketing, and community service.”
Our Vision
To be Canada’s #1 RV Adventure Company, inspiring individuals and families to fall in love with the RV lifestyle, create lifelong memories, and connect with nature through the joys of RVing.
Our Mission
As a team, we do everything possible to ensure our customers’ RV adventure dreams are realized.
We bring passion, expertise and community commitment to each of our business offerings: Sales, Service, Parts and Rentals. We are proud to serve not only our customers but the communities in which we live and work. Communities are part of our celebrations; we give back a portion from each sale to causes that make a difference and our teams volunteer in building connections that make us stronger.
In addition to becoming part of an exceptional team, we offer:
- Career Growth Opportunities: Advance your skills and take your career to new heights.
- Comprehensive Healthcare Benefits Package: Enjoy peace of mind with our competitive benefits.
- Employee/Family Bursary Program: Support for your continued education.
- Employer-Matched RRSP Program: Secure your financial future with our matching program.
- Friendly Work Environment: Join an ambitious team that values collaboration.
- Discounts on RV Purchases, Rentals, and Parts: Enjoy great savings on our products.
Compensation: $23.00 - $26.00 per hour
If you're someone who loves the open road, thrives in a fast-paced environment, and has a knack for helping customers find their perfect RV, this is the perfect opportunity for you! Join us and let’s create adventure together.
Fraserway RV: The Road to Your Career Starts Here!
We thank all applicants for their interest, however, only those selected for an interview will be contacted. Background checks are part of the recruitment process.
Behaviors
Required
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
About Fraserway RV
Fraserway RV is Canada’s only national RV dealer with 13 locations from Vancouver to Halifax. Our full service dealership, including sales, parts, service and rentals, allows us to serve our customers wherever they are on their journey. Our family owned company has been actively involved in its respective communities since 1969.
We have grown because of our employees and their commitment to our values and to our customers. With dealerships from coast to coast, we have the ability to offer long lasting careers through transfers and promotions, and we always consider current employees when opportunities arise. We offer training and development resources so that you can grow your career with us and we are committed to being a company that our customers love to work with and where nearly 750 employees love to work.
Check out our careers page at www.fraserway.com/about-fraserway-rv/careers