About the role
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 2 years to less than 3 years
- or equivalent experience
Tasks
- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Address customers' complaints or concerns
- Provide customer service
- Direct and control daily operations
Supervision
- 11-15 people
Computer and technology knowledge
- Electronic cash register
- MS Access
- MS Office
- MS Outlook
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Employment terms options
- Early morning
- Evening
Employment terms options
- Morning
- Night
- Day
- Weekend
- Overtime available
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Not the right fit? Search for Restaurant manager jobs in Toronto, Ontario
About Tim Hortons Québec
En 1964, le premier restaurant Tim Hortons® a ouvert ses portes à Hamilton, en Ontario, et depuis tout ce temps, les Canadiens et les Canadiennes commandent le café de mélange original, le café Deux-DeuxMC, les beignes et les Timbits® emblématiques de Tim Hortons. Au fil des ans, Tim Hortons a ravi le cœur et satisfait les goûts des gens d’ici. Tim Hortons est fier d’être devenu la plus importante chaîne de restaurants au Canada, avec plus de 5 millions de tasses de café servies par jour et 80 % de la population qui visite un restaurant Tim Hortons au moins une fois par mois. Plus qu’un simple endroit où l’on prépare du café et des pâtisseries, Tim Hortons fait partie du tissu social canadien et est un fier symbole de notre pays et de ses valeurs.
Nous avons toujours entretenu un lien profond avec nos communautés et nos invités d’un océan à l’autre. Nous comptons plus de 1 500 propriétaires de restaurant, des gens d’ici qui font partie des communautés partout au pays et qui emploient plus de 100 000 personnes. Nos propriétaires locaux et leurs équipes se soucient profondément des communautés qu’ils servent, c’est pourquoi nous versons plus de 60 millions de dollars par année à des organismes et à des communautés partout au Canada. Des Sports Timbits® aux Camps de la Fondation Tim Hortons®, nous investissons dans toutes sortes d’initiatives et de projets communautaires, petits et grands.
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About the role
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 2 years to less than 3 years
- or equivalent experience
Tasks
- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Address customers' complaints or concerns
- Provide customer service
- Direct and control daily operations
Supervision
- 11-15 people
Computer and technology knowledge
- Electronic cash register
- MS Access
- MS Office
- MS Outlook
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Employment terms options
- Early morning
- Evening
Employment terms options
- Morning
- Night
- Day
- Weekend
- Overtime available
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Not the right fit? Search for Restaurant manager jobs in Toronto, Ontario
About Tim Hortons Québec
En 1964, le premier restaurant Tim Hortons® a ouvert ses portes à Hamilton, en Ontario, et depuis tout ce temps, les Canadiens et les Canadiennes commandent le café de mélange original, le café Deux-DeuxMC, les beignes et les Timbits® emblématiques de Tim Hortons. Au fil des ans, Tim Hortons a ravi le cœur et satisfait les goûts des gens d’ici. Tim Hortons est fier d’être devenu la plus importante chaîne de restaurants au Canada, avec plus de 5 millions de tasses de café servies par jour et 80 % de la population qui visite un restaurant Tim Hortons au moins une fois par mois. Plus qu’un simple endroit où l’on prépare du café et des pâtisseries, Tim Hortons fait partie du tissu social canadien et est un fier symbole de notre pays et de ses valeurs.
Nous avons toujours entretenu un lien profond avec nos communautés et nos invités d’un océan à l’autre. Nous comptons plus de 1 500 propriétaires de restaurant, des gens d’ici qui font partie des communautés partout au pays et qui emploient plus de 100 000 personnes. Nos propriétaires locaux et leurs équipes se soucient profondément des communautés qu’ils servent, c’est pourquoi nous versons plus de 60 millions de dollars par année à des organismes et à des communautés partout au Canada. Des Sports Timbits® aux Camps de la Fondation Tim Hortons®, nous investissons dans toutes sortes d’initiatives et de projets communautaires, petits et grands.