Sr. Account Manager, NA Offline Sales & Marketing
Top Benefits
About the role
The Amazon Devices Account Management team develops relationships with non Amazon retailers to expand product selection and distribution in physical retail locations where customers can experience all of Amazon's devices and accessories first hand in the real world. We anticipate customer and partner needs, meet our customers where they shop, and engage throughout the product lifecycle. We enable the invention and sales of new and engaging devices and services that customers around the world love.
Key job responsibilities
The role is focused on our Canada OSM business and responsible for managing existing relationships in the CE, Office, Specialty Retail, and Grocery/Drug store, and Telco channels, a Distributor, and onboarding new accounts for Amazon 1P Devices. The AM builds creative solutions for business requirements across all of Amazon's exciting new Alexa, Echo and other 1P Devices and Services. The role owns the creation of sales and marketing strategies, promotional activities and deployment strategies.
Key job responsibilities include:
• Manage existing relationships and developing new accounts to sell and promote Amazon devices and accessories.
• Negotiate trading terms (e.g., discount rate, advertising, placement, returns provisions, payment terms, freight terms) for assigned accounts
• Lead internal and external business reviews covering strategic initiatives
• Create initial sales forecasts, determine allocations, and plan shipments for each SKU
• Optimize allocation of marketing development funds
• Collect business and market intelligence
About the team
Our team has three primary focus areas. We accelerate sales growth, improve financial and supply chain decisions through science and enable automation and scale throughout Devices through technology and process automation.
Basic Qualifications
- 4+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary for this position ranges from $86,000/year up to $143,500/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
About Amazon
Amazon Web Services, like all Amazon businesses, is guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Our innovation starts with each customer’s challenge, so we are continually working on new and unprecedented opportunities to transform the way people live and work.
Sr. Account Manager, NA Offline Sales & Marketing
Top Benefits
About the role
The Amazon Devices Account Management team develops relationships with non Amazon retailers to expand product selection and distribution in physical retail locations where customers can experience all of Amazon's devices and accessories first hand in the real world. We anticipate customer and partner needs, meet our customers where they shop, and engage throughout the product lifecycle. We enable the invention and sales of new and engaging devices and services that customers around the world love.
Key job responsibilities
The role is focused on our Canada OSM business and responsible for managing existing relationships in the CE, Office, Specialty Retail, and Grocery/Drug store, and Telco channels, a Distributor, and onboarding new accounts for Amazon 1P Devices. The AM builds creative solutions for business requirements across all of Amazon's exciting new Alexa, Echo and other 1P Devices and Services. The role owns the creation of sales and marketing strategies, promotional activities and deployment strategies.
Key job responsibilities include:
• Manage existing relationships and developing new accounts to sell and promote Amazon devices and accessories.
• Negotiate trading terms (e.g., discount rate, advertising, placement, returns provisions, payment terms, freight terms) for assigned accounts
• Lead internal and external business reviews covering strategic initiatives
• Create initial sales forecasts, determine allocations, and plan shipments for each SKU
• Optimize allocation of marketing development funds
• Collect business and market intelligence
About the team
Our team has three primary focus areas. We accelerate sales growth, improve financial and supply chain decisions through science and enable automation and scale throughout Devices through technology and process automation.
Basic Qualifications
- 4+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary for this position ranges from $86,000/year up to $143,500/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
About Amazon
Amazon Web Services, like all Amazon businesses, is guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Our innovation starts with each customer’s challenge, so we are continually working on new and unprecedented opportunities to transform the way people live and work.

