Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you’ll be doing
Reporting to the Director of Authentication Delivery, you’ll be joining a client-centric and security-focused team that is modernizing Client Authentication across CIBC. You will have the opportunity be part of our purposeful journey to achieve our target state vision and influence our authentication roadmap to introduce key authentication capabilities that will balance exceptional client experience and their security needs. As a Sr. Consultant, Authentication Delivery, you are responsible for delivering key authentication capabilities to our clients/bank while ensuring a smooth transition through effective stakeholder engagement and change management activities. You play a key role in socializing our mandate to key stakeholders and bringing them along with us on this journey to modernize Client Authentication.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
- Deliver transformational projects. Lead end-to-end project planning and execution, including business case development, risk and data assessments, change management, business testing, process mapping, failure modes and effects analysis (FMEA), business operating model design, and deployment/rollout activities.
- Demonstrate strong problem-solving skills. Approach challenges with structured thinking, effectively organize work, thrive in ambiguity, quickly understand business context, and connect the dots to drive solutions.
- Build and manage relationships. Exhibit highly developed interpersonal and presentation skills, managing key relationships across business, technology, and frontline partners to ensure alignment and successful project outcomes.
- Communicate with impact. Clearly and concisely convey complex ideas and messages, tailoring communication style to suit various audiences for maximum understanding and engagement.
- Organize and prioritize effectively. Manage multiple deliverables, processes, and competing priorities in a fast-paced environment, ensuring timely and high-quality outcomes.
Who you are
- Demonstrate expertise and experience. Leverage your in-depth knowledge and practical experience in project delivery, client authentication, and fraud management to drive successful outcomes.
- Change champion. Embrace and drive change, continuously evolving your approach and mindset to deliver optimal results.
- Data-driven decision maker. Investigate complex problems, interpret data, and apply strong analytical skills to inform risk management and business decisions.
- Detail-oriented critical thinker. Notice details that others may overlook, using critical thinking skills to inform sound decision-making. Ownership mindset, thrive when empowered to take the lead, go above and beyond, and deliver exceptional results.
- Values-driven. Bring your authentic self to work and embody CIBC’s core values of trust, teamwork, and accountability.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-CC East 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Authentication, Change Management, Decision Making, Fraud Analysis, Fraud Management, Group Problem Solving, Problem Solving, Process Improvements, Project Delivery, Project Management, Project Planning, Reporting and Analysis
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you’ll be doing
Reporting to the Director of Authentication Delivery, you’ll be joining a client-centric and security-focused team that is modernizing Client Authentication across CIBC. You will have the opportunity be part of our purposeful journey to achieve our target state vision and influence our authentication roadmap to introduce key authentication capabilities that will balance exceptional client experience and their security needs. As a Sr. Consultant, Authentication Delivery, you are responsible for delivering key authentication capabilities to our clients/bank while ensuring a smooth transition through effective stakeholder engagement and change management activities. You play a key role in socializing our mandate to key stakeholders and bringing them along with us on this journey to modernize Client Authentication.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
- Deliver transformational projects. Lead end-to-end project planning and execution, including business case development, risk and data assessments, change management, business testing, process mapping, failure modes and effects analysis (FMEA), business operating model design, and deployment/rollout activities.
- Demonstrate strong problem-solving skills. Approach challenges with structured thinking, effectively organize work, thrive in ambiguity, quickly understand business context, and connect the dots to drive solutions.
- Build and manage relationships. Exhibit highly developed interpersonal and presentation skills, managing key relationships across business, technology, and frontline partners to ensure alignment and successful project outcomes.
- Communicate with impact. Clearly and concisely convey complex ideas and messages, tailoring communication style to suit various audiences for maximum understanding and engagement.
- Organize and prioritize effectively. Manage multiple deliverables, processes, and competing priorities in a fast-paced environment, ensuring timely and high-quality outcomes.
Who you are
- Demonstrate expertise and experience. Leverage your in-depth knowledge and practical experience in project delivery, client authentication, and fraud management to drive successful outcomes.
- Change champion. Embrace and drive change, continuously evolving your approach and mindset to deliver optimal results.
- Data-driven decision maker. Investigate complex problems, interpret data, and apply strong analytical skills to inform risk management and business decisions.
- Detail-oriented critical thinker. Notice details that others may overlook, using critical thinking skills to inform sound decision-making. Ownership mindset, thrive when empowered to take the lead, go above and beyond, and deliver exceptional results.
- Values-driven. Bring your authentic self to work and embody CIBC’s core values of trust, teamwork, and accountability.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-CC East 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Authentication, Change Management, Decision Making, Fraud Analysis, Fraud Management, Group Problem Solving, Problem Solving, Process Improvements, Project Delivery, Project Management, Project Planning, Reporting and Analysis
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.