CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet. To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity

The Vice President, Global Procurement is responsible for leading CarltonOne's global procurement strategy, supplier portfolio, pricing framework, and commercial partnerships to support the company's continued growth and competitive positioning. As a senior leadership team member, this role drives the development of a world-class global supplier network that delivers value, innovation, assortment expansion, and profitable growth across all markets.

The VP, Global Procurement will oversee strategic sourcing, supplier negotiations, category management, pricing strategy, and global vendor relationships while ensuring alignment with CarltonOne's business objectives, customer needs, and market opportunities. This leader will play a critical role in enhancing supplier performance, optimizing commercial agreements, and expanding CarltonOne's global reward ecosystem.

The ideal candidate is a strategic procurement executive with deep experience in supplier management, commercial negotiations, pricing strategy, and leading high-performing teams in a global environment.

Responsibilities

Global Procurement Strategy & Leadership Develop and execute CarltonOne's global procurement strategy in alignment with corporate growth, profitability, and customer experience objectives. Lead the organization's global procurement function, ensuring a scalable and high-performing supplier ecosystem across all regions. Identify opportunities to strengthen CarltonOne's competitive position through strategic sourcing, supplier diversification, and category expansion. Establish procurement governance, policies, and best practices that support long-term business growth. Partner with executive leadership to drive procurement initiatives that improve revenue, margin performance, and market competitiveness. Build, develop, and mentor a high-performing global procurement team while fostering a culture of accountability, innovation, and continuous improvement.

Strategic Supplier Relationships & Commercial Partnerships

Develop and maintain executive-level relationships with key global suppliers and strategic partners. Lead complex contract negotiations to secure favorable commercial terms, pricing structures, rebates, funding programs, and partnership agreements. Identify and cultivate new supplier partnerships that enhance CarltonOne's global reward offering and market differentiation. Serve as the senior escalation and relationship owner for strategic supplier engagements. Establish supplier segmentation and performance frameworks that drive accountability and long-term value creation. Monitor market trends and supplier innovation to identify new opportunities and emerging categories.

Pricing Strategy & Commercial Optimization

Lead the development and execution of CarltonOne's global pricing strategy across products, rewards, and supplier categories. Partner with Finance and Commercial leaders to optimize margins, supplier funding opportunities, and overall profitability. Evaluate supplier pricing models and commercial structures to ensure competitiveness and alignment with business objectives. Drive initiatives that enhance pricing consistency, governance, and transparency across global markets. Leverage data and market intelligence to inform pricing decisions, sourcing strategies, and supplier negotiations. Identify opportunities to improve commercial performance through strategic cost management and value-based procurement practices.

Category Management & Global Assortment Growth

Oversee strategic category planning and supplier portfolio management across CarltonOne's reward ecosystem. Drive the expansion of global and regional supplier networks to support customer demand and market growth opportunities. Ensure a balanced and differentiated assortment strategy that supports customer engagement, retention, and revenue objectives. Collaborate with cross-functional stakeholders to identify gaps, trends, and opportunities within key product and service categories. Develop category strategies that maximize supplier value, reward relevance, and market competitiveness.

Executive Collaboration & Business Partnership

Serve as the primary procurement leader and strategic advisor to executive stakeholders across Finance, Sales, Product, Customer Success, Marketing, and Technology. Provide insights on supplier markets, pricing trends, commercial risks, and growth opportunities to support strategic decision-making. Collaborate across the organization to align procurement priorities with customer needs, business objectives, and global expansion plans. Represent CarltonOne in executive-level supplier meetings, industry forums, and strategic partnership discussions. Support mergers, acquisitions, strategic partnerships, and new market expansion initiatives as required.

Qualifications

10+ years of progressive leadership experience in global procurement, strategic sourcing, vendor management, or commercial leadership roles. Bachelor's degree in Business, Supply Chain, Finance, Commerce, or a related field; advanced degree considered an asset. Proven success developing and executing procurement strategies within a global, technology-enabled, eCommerce, loyalty, rewards, or SaaS environment. Extensive experience leading high-value supplier negotiations and managing complex commercial relationships. Strong background in pricing strategy, commercial optimization, and margin improvement initiatives. Demonstrated ability to lead and develop high-performing teams across multiple regions. Experience influencing executive stakeholders and driving organizational change. Strong analytical, financial, negotiation, and strategic planning capabilities.

Additional Perks

Here are some additional perks that we provide: Competitive salary and benefits package. Health, dental, and vision coverage. 3 weeks’ vacation plus personal days. Access to our employee benefits portal for exclusive discounts. Monthly company-wide events, celebrations, and team activities. Bravo reward points program for recognition and appreciation. Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

Vacancy status: This posting represents an active vacancy for which we are currently hiring. AI Disclosure: Artificial Intelligence (AI) may be used in the hiring process for this role.