About MEC At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose!

Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us!

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

The role MEC's eCommerce team is growing and due to an internal promotion, we are looking to hire an experienced Sr. Digital Merchandising Manager who will be pivotal to our growth plan. You’ll be reporting into the Director of Digital Merchandising and managing a team; ensuring our customers can find the products and information they need on mec.ca using your varied skillset to diagnose pain points and reduce friction in the customer journey. You have a strong sales mindset and an analytical approach, using data to identify opportunities, streamline processes, and improve the effectiveness of our digital merchandising strategies. You are hands-on with digital tools, automation, and reporting, leveraging technology to enhance efficiency and uncover actionable insights.

You are responsible for merchandising across the customer journey including touchpoints such as the homepage, product listing pages, campaign landing pages, product recommendations, search results and more. As a subject matter expert, you will act as a resource for the team, sharing knowledge, mentoring others, and developing tools that improve workflows and decision-making. You’ll have a varied role that takes you beyond just the basics and challenges you every day with the customer and our core values at the heart of every decision you make.

Location: This can be a hybrid role based at MEC's Support Office in Vancouver or remote within Canada.

As a Senior Digital Merchandising Manager; you'll:

• Build and maintain an exceptional experience on MEC’s digital properties
• Ensure that product discovery and findability is optimized for both search and browse experiences
• Coordinate with various teams to ensure alignment between merchandising strategy, digital merchandising and marketing initiatives
• Review sales data and ecommerce metrics to identify and prioritize opportunities for optimization and growth
• Create tools, templates and best-practices to support the team with reporting and analysis
• Act as a resource and mentor, helping team members become more data-informed, effective and efficient in their workflows
• Explore new merchandising practices and techniques, navigating ambiguity, defining project plans, processes and requirements, analyzing impact and collaborating cross-functionally
• Develop and maintain a strong knowledge of MEC’s product assortment in assigned categories, understanding how customers discover and choose products within them
• Work collaboratively across ecommerce and other teams to improve how the digital experience supports the customer’s journey
• Create and update promotional content including the homepage, campaign landing pages, product listing page, banners and more
• Support with building the digital journey for loyalty campaigns and the digital co-op program
• Optimize on-site product recommendations to drive product discovery and basket building
• Support the ecommerce strategy for organic search
• Support the strategy for user generated and AI content
• Proactively seek opportunities to build and refine processes, while capturing and documenting essential site operations knowledge
• Support new feature development and conduct user acceptance testing as needed, working closely with the Digital Product and UX teams
• Evolve how we leverage merchandising technology and tools, partnering with our Digital Product team
• Lead cross-functional initiaitves and deliver projects as requested by the Director of Digital Merchandising
• Conduct research relating to industry best practices and trends of interest

What You Bring

• 5-7 years' experience in eCommerce, preferably in a hands-on digital merchandising role within a retail business
• A strong understanding of modern digital merchandising, search and product recommendations tools
• Strong knowledge of google analytics, digital KPIs and BI tools
• Experience mentoring and onboarding team members
• Self-starter with a proactive approach to identifying opportunities and driving improvements
• Proven ability to work with cross-functional teams to drive execution against project goals and deliverables.
• A highly motivated individual, with a naturally inquisitive nature and a strong knowledge of the retail customer’s needs
• Great communications skills. You have the ability to keep team members informed and align with your team.
• Exceptional collaborative skills with experience working across multiple departments
• Exceptional organization skills. You can handle many tasks at the same time and meet deadlines while keeping cool
• Knowledge of multiple outdoor activities and product categories is considered a strong asset
• MS Office proficiency

Leadership Principles Our MEC Leadership Way principles are the backbone of our commitment to fostering a vibrant, outdoor-focused culture. Grounded in integrity, innovation, and inclusivity, these guiding capabilities empower leaders at every level to inspire teamwork and drive meaningful change. By cultivating a culture of trust and accountability, we create an environment where everyone can thrive, adapt to challenges, and contribute to our shared mission of connecting people with the great outdoors. Embrace these principles to help shape a dynamic and supportive workplace that values growth, empathy, and a shared passion for exploration.

• We know where we’re going. Clearly define our mission, connect work to strategy, and set measurable goals collaboratively.
• We guide with empathy. Foster understanding and respect, celebrate diversity, and create an inclusive environment.
• We grow our people. Invest in individual growth, remain accessible to teams, and pursue continuous improvement.
• We trailblaze. Embrace innovation as a process, encourage experimentation, and learn from mistakes.
• We pick the right path. Make decisions based on our values, consider diverse perspectives, and communicate reasoning transparently.
• We change course when needed. Embrace change as an opportunity, adapt strategies swiftly, and lead teams with clear communication and positivity.

The Compensation & Perks! This is a permanent role with the anticipated salary range of $89,500

$112,200 base + bonus . The exact salary will be dependent on the successful candidate’s relevant skills, experience, qualifications and internal equity.

• Generous annual vacation allotment & Paid Care time (Wellness/sick)
• Maternity and Parental leave top-up
• Staff Discount and amazing deals straight from vendors
• Top-notch benefit plan & Retirement plan with matched contributions
• Paid days to pursue outdoor activities and/or volunteer in your community
• Access to a learning platform and educational assistance support

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you!