Part-Time Front Desk Receptionist.

Location: Serpa Chrysler Dodge Jeep RAM – Toronto, ON.

Serpa Chrysler is seeking a Part-Time Front Desk Receptionist to join our growing and successful dealership team!

As the first point of contact for our customers — both in-person and over the phone — you will play a key role in creating a welcoming, professional, and positive experience for everyone who visits or contacts our dealership.

At The Serpa Automotive Group, we’re proud to be family-operated and family-oriented. When you join Serpa, you’re not just an employee — you’re part of the family.

Responsibilities:

• Welcome customers and visitors with a warm, professional demeanor.
• Assess customer needs and direct them to the appropriate staff member or department.
• Answer and direct incoming calls promptly and courteously, take accurate messages, and provide helpful information.
• Route customers to Sales Consultants without delay.
• Assist with administrative duties, including processing customer payments, filing, scanning, and sorting mail and courier packages. Maintain a clean, organized, and professional reception and waiting area.

Qualifications:

• Friendly, professional, and customer-focused with excellent interpersonal skills.
• Strong commitment to providing exceptional customer service.
• Previous automotive dealership experience is an asset but not required.
• High school diploma or equivalent required.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Organized, accurate, and capable of multitasking in a busy environment.
• Excellent verbal and written communication skills. Experience operating a multi-line telephone system is an asset.

To Apply:
Please send your resume confidentially to careers@serpa.ca.

Thank you for considering a career with Serpa Chrysler Dodge Jeep RAM.