Who you are

• You are goal oriented, driven, and positive
• You share the same passion as we do for the industry we serve
• You demonstrate exceptional verbal and written communication skills
• You demonstrate your accountability, so you are reliable in delivering on what you commit to
• You are exceptional at building strong relationships at all levels
• You have strong organizational, planning, and prioritization skills
• You consistently strive to improve yourself and find ways to develop professionally
• You think outside the box, and find creative solutions to problems
• You have some experience in entry level sales
• You hold a Post-Secondary Degree/College Diploma
• You have some experience using CRM systems, but is not a requirement. Hopefully it’s with Salesforce or SalesLoft
• Bachelor’s Degree or equivalent experience
• Customer service experience
• Experience working in a team environment
• Sales or fundraising experience
• Strong communication skills
• Proven ability to meet and exceed goals
• Ability to communicate by e-mail and phone
• Ability to overcome challenges or obstacles in the moment
• Attention to detail

What the job involves

• As a Sales Development Representative (SDR), you are responsible for building the Sales channel by attracting and qualifying Life Sciences prospects who are evaluating or considering patient data and services for commercial and Real World Evidence use cases
• You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base
• You will receive a ton of training on PointClickCare products and services, the latest sales processes, and you will continuously learn about the high growth senior care industry
• Strategic approach to territory planning, account planning, account cohorting and the pre-discovery/qualification stage
• You’ll engage with your assigned territory of prospects to understand their business and look for opportunities to schedule a meeting for them with our Account Executives
• You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective customers
• There are always new opportunities to contribute to the culture and business objectives of PointClickCare
• You will help prospects to identify the need for LTPAC patient data that will lead to increased quality of care for residents
• Resourcefulness in your day to day role
• You will contribute to booking and revenue targets
• You are often the first point of contact with our prospects, giving us the opportunity to establish a positive relationship and experience
• It is the entry position into our Sales organization, which will provide organizational bench strength for other sales roles
• You will report into the Manager, Account Development and you’ll be working alongside other SDR’s and Account Executives to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices
• . In addition to having lots of support from your immediate team, you will have a dedicated SDR Manager whose sole purpose is to set you up for success through coaching and mentorship
• The leadership style can be described in one word, ENABLERS. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next
• What success would look like in this role:
• Meeting set goals
• Establishing a cadence for contact method
• Integrating well with the team
• Identifying new leads on a weekly basis