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Program Assistant III

Covenant Health Canadaabout 21 hours ago
Killam, Alberta, Canada
Entry Level
Full-Time

About the role

Your Opportunity

Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance info. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing work queues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Support scheduled downtimes. Perform other related duties as assigned. Please note: Classifications Under Review.

Description

Description: The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.

Classification

Program Assistant III Union: COV AUPE GSS Unit and Program: KH HIM Registration Primary Location: Killam Health Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 22-JUL-2026 Employee Class: Casual/Relief Date Available: 03-AUG-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

Required Qualifications: High School diploma or recognized equivalent required.

Additional Required Qualifications

One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification.

Preferred Qualifications

Health Care Administration education preferred.

About Covenant Health Canada

Hospitals and Health Care
1001-5000

On October 7, 2008, 16 Catholic health care facilities across Alberta came together under a single board and administration. Today, Covenant Health has a team of more than 14,000 staff, physicians and volunteers across our sites in Banff, Bonnyville, Camrose, Castor, Edmonton, Killam, Lethbridge, Medicine Hat, Mundare, St. Albert, Trochu and Vegreville.

Rooted in a tradition that is 150-years strong, our mission is carried out by inspired people—workers, physicians and volunteers—of all faiths, traditions and cultures who believe in the value of compassionate, holistic care.

We are called to continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person—body, mind and soul.

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