IT Support Technician
Top Benefits
About the role
IT Support Technician
The Community The District of Sparwood is a welcoming and resilient mountain community of approximately 4,100 residents, located in the heart of the Elk Valley in southeastern British Columbia. Sparwood offers exceptional access to outdoor recreation including hiking, biking, fishing, camping, and skiing — all while being just 1.5 hours from Cranbrook and 2.5 hours from Calgary. This is an opportunity to enjoy a balanced lifestyle while making a meaningful impact in local government.
The Opportunity The District of Sparwood is seeking a customer-focused, technically skilled, and service-oriented Information Technology Support Technician to join its Corporate Services team. Reporting to the IT Operations Lead, the Information Technology Support Technician provides front-line technical support and operational assistance for the District's information technology systems, infrastructure, and business applications. This role is responsible for ensuring reliable, secure, and efficient day-to-day technology services for staff, Council, and municipal facilities. The successful candidate will play a key role in supporting users, maintaining hardware and software, assisting with cybersecurity initiatives, participating in technology projects, and helping deliver exceptional IT service across the organization. Key Responsibilities The Information Technology Support Technician provides technical support and operational assistance across the District's technology environment, including: Providing front-line support for computer hardware, software, mobile devices, printers, and network connectivity. Diagnosing, troubleshooting, and resolving technical issues while escalating complex matters as required. Setting up, configuring, deploying, and maintaining desktops, laptops, mobile devices, and peripheral equipment. Performing software installations, updates, patches, and routine system maintenance. Assisting with the technical delivery of Council meetings, committee meetings, training sessions, and special events, including audio-visual and live-streaming support. Supporting system monitoring, backups, disaster recovery testing, and cybersecurity initiatives. Maintaining IT documentation, inventories, asset records, and configuration information. Assisting with IT projects, technology upgrades, vendor coordination, and continuous improvement initiatives. The Ideal Candidate The successful candidate is a collaborative and adaptable technology professional who enjoys solving problems, supporting users, and providing excellent customer service. They are organized, dependable, and able to communicate technical information effectively to users with varying levels of technical knowledge. The ideal candidate thrives in a team environment while also being comfortable working independently and managing multiple priorities. Qualifications and Experience Include: Diploma or degree in Information Technology, Computer Science, Information Systems, or a related field. Minimum five (5) years of progressively responsible experience providing IT support and maintaining business applications and systems. Strong working knowledge of desktop and laptop hardware, operating systems, and common business software. Experience supporting Microsoft 365 applications and collaboration tools. Excellent troubleshooting, problem-solving, organizational, and communication skills. Experience in a municipal or public-sector environment is considered an asset. Valid Class 5 Driver's Licence. An equivalent combination of education, training, and experience may be considered. Compensation & Benefits This is a CUPE regular full-time position. The District of Sparwood offers a competitive compensation and benefits package, including: Salary in accordance with the CUPE Collective Agreement. Pension and employer-paid benefits. Earned Day Off (EDO) program. Opportunities for professional development and training. Active Living Pass providing access to the Leisure Centre, fitness centre, climbing wall, pool, arena, and select drop-in fitness classes. A supportive workplace that values work-life balance. Apply Now! Closing date for applications is July 24, 2026. Applications will be reviewed as received. Qualified applicants who are offered and accept the position may be required to complete a satisfactory pre-employment background check. This may consist of all or a combination of the following: Canadian criminal record check, employment verification, education and accreditation verification, and a clean driver's abstract.
Not the right fit? Search for IT Support Technician jobs in Sparwood, British Columbia, Canada
About District of Sparwood
SPARWOOD, BC We may be called ‘that town with the big green truck’ or we might be that community in the beautiful Rocky Mountains, right on BC’s border. But if there’s one thing we are to everyone, it’s a mining community; a collection of hard-working fun-loving people who happily call Sparwood home. We’re proud to share that with you.
Stop by anytime, share a smile or stay a while. It’s yours and mine to discover!
OUR ROOTS Sparwood is located in the traditional territory of the Ktunaxa Nation, which covers approximately 70,000 km² within the Kootenay region of southeastern British Columbia. Heritage and local mining history also play a large role in the character and identity of Sparwood and its residents. Some residents still have strong memories of the former settlements of Michel, Natal, and Middletown that were relocated to Sparwood in the mid-60s.
OUR LIFESTYLE Sparwood sits alongside the Elk River, in an area that is very unique in terms of the incredible diversity of wildlife which coexists in this Rocky Mountain landscape. A few of the choices include world renowned fly fishing in the Elk River and Michel Creek, hiking, mountain biking, camping, golf, numerous lake activities, hunting, cross country skiing and worldclass alpine skiing at nearby Fernie Alpine Resort.
OUR LOCATION Sparwood is located centrally within the Elk Valley and is only twenty minutes from Fernie and a similar distance from Elkford. Sparwood is approximately 1.5 hours away from Cranbrook, BC and 2.5 hours away from Calgary, AB - offering easy access to big city amenities while enjoying all that rural living has to offer.
It’s not often you come across a place with the right mix. Where economic opportunity, family, and recreation blend together as well as they do here - we welcome you to stop by and visit or put down roots in Sparwood.
Similar Jobs
IT Support Technician
Top Benefits
About the role
IT Support Technician
The Community The District of Sparwood is a welcoming and resilient mountain community of approximately 4,100 residents, located in the heart of the Elk Valley in southeastern British Columbia. Sparwood offers exceptional access to outdoor recreation including hiking, biking, fishing, camping, and skiing — all while being just 1.5 hours from Cranbrook and 2.5 hours from Calgary. This is an opportunity to enjoy a balanced lifestyle while making a meaningful impact in local government.
The Opportunity The District of Sparwood is seeking a customer-focused, technically skilled, and service-oriented Information Technology Support Technician to join its Corporate Services team. Reporting to the IT Operations Lead, the Information Technology Support Technician provides front-line technical support and operational assistance for the District's information technology systems, infrastructure, and business applications. This role is responsible for ensuring reliable, secure, and efficient day-to-day technology services for staff, Council, and municipal facilities. The successful candidate will play a key role in supporting users, maintaining hardware and software, assisting with cybersecurity initiatives, participating in technology projects, and helping deliver exceptional IT service across the organization. Key Responsibilities The Information Technology Support Technician provides technical support and operational assistance across the District's technology environment, including: Providing front-line support for computer hardware, software, mobile devices, printers, and network connectivity. Diagnosing, troubleshooting, and resolving technical issues while escalating complex matters as required. Setting up, configuring, deploying, and maintaining desktops, laptops, mobile devices, and peripheral equipment. Performing software installations, updates, patches, and routine system maintenance. Assisting with the technical delivery of Council meetings, committee meetings, training sessions, and special events, including audio-visual and live-streaming support. Supporting system monitoring, backups, disaster recovery testing, and cybersecurity initiatives. Maintaining IT documentation, inventories, asset records, and configuration information. Assisting with IT projects, technology upgrades, vendor coordination, and continuous improvement initiatives. The Ideal Candidate The successful candidate is a collaborative and adaptable technology professional who enjoys solving problems, supporting users, and providing excellent customer service. They are organized, dependable, and able to communicate technical information effectively to users with varying levels of technical knowledge. The ideal candidate thrives in a team environment while also being comfortable working independently and managing multiple priorities. Qualifications and Experience Include: Diploma or degree in Information Technology, Computer Science, Information Systems, or a related field. Minimum five (5) years of progressively responsible experience providing IT support and maintaining business applications and systems. Strong working knowledge of desktop and laptop hardware, operating systems, and common business software. Experience supporting Microsoft 365 applications and collaboration tools. Excellent troubleshooting, problem-solving, organizational, and communication skills. Experience in a municipal or public-sector environment is considered an asset. Valid Class 5 Driver's Licence. An equivalent combination of education, training, and experience may be considered. Compensation & Benefits This is a CUPE regular full-time position. The District of Sparwood offers a competitive compensation and benefits package, including: Salary in accordance with the CUPE Collective Agreement. Pension and employer-paid benefits. Earned Day Off (EDO) program. Opportunities for professional development and training. Active Living Pass providing access to the Leisure Centre, fitness centre, climbing wall, pool, arena, and select drop-in fitness classes. A supportive workplace that values work-life balance. Apply Now! Closing date for applications is July 24, 2026. Applications will be reviewed as received. Qualified applicants who are offered and accept the position may be required to complete a satisfactory pre-employment background check. This may consist of all or a combination of the following: Canadian criminal record check, employment verification, education and accreditation verification, and a clean driver's abstract.
Not the right fit? Search for IT Support Technician jobs in Sparwood, British Columbia, Canada
About District of Sparwood
SPARWOOD, BC We may be called ‘that town with the big green truck’ or we might be that community in the beautiful Rocky Mountains, right on BC’s border. But if there’s one thing we are to everyone, it’s a mining community; a collection of hard-working fun-loving people who happily call Sparwood home. We’re proud to share that with you.
Stop by anytime, share a smile or stay a while. It’s yours and mine to discover!
OUR ROOTS Sparwood is located in the traditional territory of the Ktunaxa Nation, which covers approximately 70,000 km² within the Kootenay region of southeastern British Columbia. Heritage and local mining history also play a large role in the character and identity of Sparwood and its residents. Some residents still have strong memories of the former settlements of Michel, Natal, and Middletown that were relocated to Sparwood in the mid-60s.
OUR LIFESTYLE Sparwood sits alongside the Elk River, in an area that is very unique in terms of the incredible diversity of wildlife which coexists in this Rocky Mountain landscape. A few of the choices include world renowned fly fishing in the Elk River and Michel Creek, hiking, mountain biking, camping, golf, numerous lake activities, hunting, cross country skiing and worldclass alpine skiing at nearby Fernie Alpine Resort.
OUR LOCATION Sparwood is located centrally within the Elk Valley and is only twenty minutes from Fernie and a similar distance from Elkford. Sparwood is approximately 1.5 hours away from Cranbrook, BC and 2.5 hours away from Calgary, AB - offering easy access to big city amenities while enjoying all that rural living has to offer.
It’s not often you come across a place with the right mix. Where economic opportunity, family, and recreation blend together as well as they do here - we welcome you to stop by and visit or put down roots in Sparwood.