Title: Facilities Technician - (Full Time)

Number of Positions: 1

Competition Number: C156

Location: Phoenix Center (Main Campus)

Position Status: Full Time

Shift Timings & Days: (Monday - Friday) 09:00 am - 05:00 pm

Reports to: Manager of Operations

Compensation: (Grid 15) $28.72 - $30.71

Job Summary

The Facilities Technician is responsible for the implementation and adherence of best practices around facility maintenance at our various sites and is a full-time position. This role is responsible for conducting and coordinating routine and non-routine maintenance activities for all Phoenix facilities, provides oversight to safety and efficiently performs work activities. It handles various areas of business repair and aids in the implementation of maintenance procedures.

Responsibilities

Facilities Maintenance

Promotes and maintains a welcoming environment for residents, guests and staff, maintaining a positive demeanor when interacting with others Ensures that Phoenix Society’s facilities are maintained to a high standard of care, ensuring we meet licensing and safety standards Provides overall maintenance repairs and project coordination to ensure that work is planned and executed safely and efficiently Works with the supervisor and management teams to document and align processes for outside services Liaises with contractors for site work that is beyond the scope of the Phoenix maintenance team Oversees the development of maintenance procedures. Makes recommendations for the development of new and/or modifications to existing procedures Performs on-site work scoping and estimating for routine and non-routine maintenance activities Assists in implementing improvements to facility performance and equipment maintenance strategies Assists in turnaround planning and scheduling as required Acts as the on-site management representative and liaison when the management team is off site Responds to maintenance and repair requests, emergency or otherwise Proactively inspects grounds, facilities, and equipment to determine if repairs or preventive maintenance is required Responds to and plans for completion of maintenance tasks, as requested by their managers Detects, identifies and repairs building deficiencies, in coordination with management Completes safety checks and conducts routine maintenance on systems and equipment, including maintaining records of this work Performs general maintenance tasks for the buildings, such as painting, power washing, major clean ups, event setup/take down Assists with administrative tasks including, but not limited to, maintaining inventory systems, filing, records keeping, and purchasing system Other duties that may be assigned

Qualifications

Academic: Successful completion of Grade 12

1 to 3 years of related experience such as facilities maintenance and/or light construction tasks including basic carpentry, plumbing, electrical and finishing work Related post-secondary and WHMIS training is an asset Driver’s License: Class 5 license accompanied by suitable drivers abstract Satisfactory completion of a criminal records check with vulnerable sector screening is required Satisfactory completion of Tuberculosis Screening form is required Satisfactory completion of Employee Immunization Record form is required First aid certification with CPR is required

Skills & Knowledge

English: fluent and able to effectively communicate professionally, both orally and written Demonstrated experience in facilities operations and maintenance Ability to do work inside and outdoors, and significant physical activity, including heavy lifting, climbing ladders and stairs, and standing for extended periods of time Computer: proficient in MS Windows, Word, Excel, Outlook, Internet and databases Superior time management, organizational skills, and the ability to multi-task Ability to successfully collaborate with diverse personalities and communicate professionally and respectfully with all levels of the organization High energy level, positive attitude, willingness to learn and grow Exhibits a professional demeanor Appreciative of, and adaptable to, a diverse and multicultural environment The ability to function independently while managing multiple tasks and able to adapt to change is an ongoing expectation of this position Flexibility to work during evenings and weekends, and be on call, as needed

Competencies

Approach to Work

Demonstrates initiative, flexibility, adaptability and resourcefulness

Actively seeks and incorporates feedback to inform continuous self-improvement Sets goals, creates and implements action plans, monitors progress, and evaluates results Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

High-degree of relevant and current job knowledge and skill

Consistently produces accurate, thorough, high-quality work in a timely manner Builds and promotes a culture of health and safety in the workplace

Judgement & Decision-Making

Models independent thinking and creativity

Demonstrates effective problem-solving skills Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

Expresses themselves clearly and professionally both verbally and in writing

Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations Has a manner, style and presence that makes a positive impression Listens to and considers others’ views

Personal Leadership

Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices Fosters enthusiasm, energy and commitment Takes responsibility for personal actions, performance and health Is reliable and accountable; shows up on time ready to work

Teamwork & Collaboration

Effectively works with their colleagues to ensure organizational success

Champions positive working relationships with staff and external stakeholders Supports an environment of openness, and champions teamwork and communication across programs Leverages the expertise and experience of others for organizational success

Task Management

Strives for high-quality performance and takes initiative to seek improvement in outputs and efficiencies Ability to work independently and contribute to team settings Excellent ability to work under pressure Embody a philosophy of professionalism, excellence, health and wellness at all times Exceptional communication and interpersonal skills Effective use of time and resources Service and results oriented Able to work in a diverse, fast-paced, and dynamic environment Maintain knowledge of all Phoenix policies, procedures, and protocols The ability to think creatively and present new ideas Ability to use discretion, judgment, tact, and poise in regard to confidential and sensitive information Experience in providing a person centered and community minded environment with marginalized people

Closing Details

Closing Date

Internal applications will be accepted until May 07th, 2026, 04:00 pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

All qualified applicants are welcome to apply.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.