About the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
- Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
Promote the safe and effective use of Medtronic CAS products and related procedures.
Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
Develop and cultivate customer relationships resulting in incremental business.
Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
Collaborate and communicate with the sales and clinical teams in the region.
Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
JOB DESCRIPTION
Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
CAREER STREAM:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS:
Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
Required Knowledge and Experience: Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects/assignments.
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
JOB DESCRIPTION
Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
Required Knowledge and Experience: High School Diploma or equivalent with 6+ years experience in cardiac mapping and navigation, or related EP mapping experience (OR Associate's Degree with 4+ years experience OR Baccalaureate Degree with 2+ years experience). (OR Associate's Degree with 4+ years experience OR Baccalaureate Degree with 2+ years experience).
__________________________________________________________________________________
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
- High School Diploma with 6+ years of experience in cardiac mapping and navigation,or related work experience
OR
•Associate's Degree with 4+ years of experience in cardiac mapping and navigation, or related work experienceOR•Baccalaureate Degree with 2+ years of experience in cardiac mapping and navigation, or related work experience
JOB EXPERIENCE
6+ years of experience in cardiac mapping and navigation, or related work experiencewith a High School Diploma or equivalent
4+ years of experience in cardiac mapping and navigation, or related work experiencewith an Associate's degree
JOB DESCRIPTION
2+ years of experience in cardiac mapping and navigation, or related work experiencewith a Bachelor’s degree
SKILLS/COMPETENCIES
Mapping Specialists are required to be within their assigned territory each day to beavailable as unscheduled needs arise
Mapping Specialists will on occasion be required to travel outside of their assignedterritory and possibility overnight
Must have a valid driver’s license
Ability to freely move throughout the facility, use a phone, keyboard and mouse,visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day
Ability to travel up to 25%
Must be able to drive approximately 50% of the time within assigned territory and mayrequire overnight travel.
_____________________________________________________________________
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline withminimum of four years work experience in cardiac field, hospital/clinic or sales, orrelated work experience.
JOB EXPERIENCE
Proven track record with technical training assignments.
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EPmedical sales providing technical / clinical support.
SKILLS/COMPETENCIES
Ability to travel more than 25% of the time
_____________________________________________________________________________________
JOB DESCRIPTION
PHYSICAL JOB REQUIREMENTS
Environmental exposure to infectious disease and radiation
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
About the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
- Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
Promote the safe and effective use of Medtronic CAS products and related procedures.
Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
Develop and cultivate customer relationships resulting in incremental business.
Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
Collaborate and communicate with the sales and clinical teams in the region.
Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
JOB DESCRIPTION
Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
CAREER STREAM:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS:
Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
Required Knowledge and Experience: Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects/assignments.
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
JOB DESCRIPTION
Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
Required Knowledge and Experience: High School Diploma or equivalent with 6+ years experience in cardiac mapping and navigation, or related EP mapping experience (OR Associate's Degree with 4+ years experience OR Baccalaureate Degree with 2+ years experience). (OR Associate's Degree with 4+ years experience OR Baccalaureate Degree with 2+ years experience).
__________________________________________________________________________________
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
- High School Diploma with 6+ years of experience in cardiac mapping and navigation,or related work experience
OR
•Associate's Degree with 4+ years of experience in cardiac mapping and navigation, or related work experienceOR•Baccalaureate Degree with 2+ years of experience in cardiac mapping and navigation, or related work experience
JOB EXPERIENCE
6+ years of experience in cardiac mapping and navigation, or related work experiencewith a High School Diploma or equivalent
4+ years of experience in cardiac mapping and navigation, or related work experiencewith an Associate's degree
JOB DESCRIPTION
2+ years of experience in cardiac mapping and navigation, or related work experiencewith a Bachelor’s degree
SKILLS/COMPETENCIES
Mapping Specialists are required to be within their assigned territory each day to beavailable as unscheduled needs arise
Mapping Specialists will on occasion be required to travel outside of their assignedterritory and possibility overnight
Must have a valid driver’s license
Ability to freely move throughout the facility, use a phone, keyboard and mouse,visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day
Ability to travel up to 25%
Must be able to drive approximately 50% of the time within assigned territory and mayrequire overnight travel.
_____________________________________________________________________
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline withminimum of four years work experience in cardiac field, hospital/clinic or sales, orrelated work experience.
JOB EXPERIENCE
Proven track record with technical training assignments.
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EPmedical sales providing technical / clinical support.
SKILLS/COMPETENCIES
Ability to travel more than 25% of the time
_____________________________________________________________________________________
JOB DESCRIPTION
PHYSICAL JOB REQUIREMENTS
Environmental exposure to infectious disease and radiation
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.