About the role
Duration of contract: 6 months Hybrid work: to Toronto office 2-4 years total software development;
1-2 years building chatbots or ML-powered apps (Lex, Bedrock, or comparable).
Hands-on with serverless (AWS Lambda) and event-driven integrations.
Core Responsibilities
- Develop and maintain Lex intents/slots and Lambda fulfillment
- Integrate and parameterize Bedrock model calls (e.g., Claude 3 Haiku) and manage prompt templates and system prompts
- Implement RAG calls: generate Titan V2 embeddings, upsert/query PGVector in PostgreSQL, and perform hybrid semantic + keyword retrieval
- Build secure API flows between iris‑chat‑ui, JWT token generator, and backend services behind the Network Load Balancer; handle auth via Microsoft identity
- Write unit/integration tests; contribute to CI/CD pipelines; document APIs and runbooks
- Instrument logging, metrics, and tracing (CloudWatch, X-Ray) and assist with performance tuning (latency, token usage, concurrency)
- Support Amazon Connect contact flows for handoff/escalation; validate conversation quality and UAT scenarios
Skill Set
- AWS: Lambda, Lex, Bedrock, Amazon Connect, API Gateway (or ALB/NLB), CloudWatch, IAM, Secrets Manager, S3.
- LLM & RAG: embeddings, vector similarity, prompt engineering, context windows, token limits, grounding strategies.
- Data: PostgreSQL, PGVector, schema design for documents/chunks/metadata; basic SQL.
- Languages/Frameworks: Python or Node.js; familiarity with SDKs for Bedrock/DB; RESTful APIs; JSON.
- Security & Compliance: OAuth/OIDC (Microsoft), JWT, IAM policies, KMS, secret rotation; least‑privilege design.
- DevOps: Git, CI/CD (CodePipeline/GitHub Actions), IaC (CDK or Terraform), build/test automation.
- Nice to have: Experience with Claude model families, caching strategies (Redis/ElastiCache), prompt evaluation tools.
Qualifications
- Bachelor’s in CS/Engineering or equivalent experience.
- AWS Cloud Practitioner or Associate-level certification (Developer or Architect) is a plus.
"This role is for an independent consultant working on a contract basis with a
Kyndryl client, and it is not a direct employment position with Kyndryl."
About Kyndryl
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.
We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.
Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.
Together, we are the heart of progress.
About the role
Duration of contract: 6 months Hybrid work: to Toronto office 2-4 years total software development;
1-2 years building chatbots or ML-powered apps (Lex, Bedrock, or comparable).
Hands-on with serverless (AWS Lambda) and event-driven integrations.
Core Responsibilities
- Develop and maintain Lex intents/slots and Lambda fulfillment
- Integrate and parameterize Bedrock model calls (e.g., Claude 3 Haiku) and manage prompt templates and system prompts
- Implement RAG calls: generate Titan V2 embeddings, upsert/query PGVector in PostgreSQL, and perform hybrid semantic + keyword retrieval
- Build secure API flows between iris‑chat‑ui, JWT token generator, and backend services behind the Network Load Balancer; handle auth via Microsoft identity
- Write unit/integration tests; contribute to CI/CD pipelines; document APIs and runbooks
- Instrument logging, metrics, and tracing (CloudWatch, X-Ray) and assist with performance tuning (latency, token usage, concurrency)
- Support Amazon Connect contact flows for handoff/escalation; validate conversation quality and UAT scenarios
Skill Set
- AWS: Lambda, Lex, Bedrock, Amazon Connect, API Gateway (or ALB/NLB), CloudWatch, IAM, Secrets Manager, S3.
- LLM & RAG: embeddings, vector similarity, prompt engineering, context windows, token limits, grounding strategies.
- Data: PostgreSQL, PGVector, schema design for documents/chunks/metadata; basic SQL.
- Languages/Frameworks: Python or Node.js; familiarity with SDKs for Bedrock/DB; RESTful APIs; JSON.
- Security & Compliance: OAuth/OIDC (Microsoft), JWT, IAM policies, KMS, secret rotation; least‑privilege design.
- DevOps: Git, CI/CD (CodePipeline/GitHub Actions), IaC (CDK or Terraform), build/test automation.
- Nice to have: Experience with Claude model families, caching strategies (Redis/ElastiCache), prompt evaluation tools.
Qualifications
- Bachelor’s in CS/Engineering or equivalent experience.
- AWS Cloud Practitioner or Associate-level certification (Developer or Architect) is a plus.
"This role is for an independent consultant working on a contract basis with a
Kyndryl client, and it is not a direct employment position with Kyndryl."
About Kyndryl
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.
We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.
Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.
Together, we are the heart of progress.