Top Benefits
About the role
If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you!
Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned restaurants and hotels!
What will you be doing?
The Bell Attendant at Eldorado Resort serves as the guest's liaison/ambassador for both hotel and non-hotel services. They are an information center for our guests, regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities.
- Develops a strong knowledge of the hotel's facilities and services and of the surrounding community
- Coordinates Bell Attendant tasks and duties of the day
- Performs all duties such as delivering luggage, amenity deliveries, room moves, etc.
- Maintains and enforces Eldorado Resort’s policies and procedures as they pertain
- Handles guest complaints and problem solve to the degree possible as directed by management
- Monitors parking lot and registers hotel and restaurant guests license plates
- Ensures lobby entrance and area is always clean and tidy
- Reports to the Front Office management team and works closely with the team to ensure smooth effective running of the front office department
- Supports other departments as required
What are we looking for?
- Previous experience in a customer-focused industry or hotel is an asset
- Excellent verbal and written communication skills
- Commitment to delivering a high level of customer service
- Comfortable working on your own as well as part of a team
- Ability to sit/stand for long periods of time, and lift heavy items as needed
- Ability to work 2:00-10:00pm Thursday, Friday, Saturday, and 9:00am-2:00pm Sunday
Perks
- Shared and temporary staff accommodation options
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development
Don't miss this exciting opportunity to join our Eldorado Resort family!
LLWxzpMHu5
About Eldorado Resort
Eldorado Resort is located Kelowna, British Columbia in the Okanagan Valley – Canada’s award-winning wine region. Eldorado Resort is Kelowna’s #1 luxury waterfront property and marina. This lakeside resort offers the legacy and charm of Hotel Eldorado opened in 1926 featuring 53 rooms and the Mediterranean ambiance of the adjacent Manteo featuring 102 rooms, both connected by a picturesque boardwalk on the lake. Eldorado Resort marries Europe’s glamourous past with the magical and memorable hospitality of today - from elegant Lakeside Dining, to the award-winning Eldorado Lounge and Whiskey Room, to magnificent sun-drenched Boardwalk Dining and Maestro's Mediterranean Restaurant with mesmerizing unparalleled panoramic Okanagan Lake and mountain views. Eldorado Resort is your perfect destination getaway – Where Every Minute Is An Experience.
Top Benefits
About the role
If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you!
Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned restaurants and hotels!
What will you be doing?
The Bell Attendant at Eldorado Resort serves as the guest's liaison/ambassador for both hotel and non-hotel services. They are an information center for our guests, regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities.
- Develops a strong knowledge of the hotel's facilities and services and of the surrounding community
- Coordinates Bell Attendant tasks and duties of the day
- Performs all duties such as delivering luggage, amenity deliveries, room moves, etc.
- Maintains and enforces Eldorado Resort’s policies and procedures as they pertain
- Handles guest complaints and problem solve to the degree possible as directed by management
- Monitors parking lot and registers hotel and restaurant guests license plates
- Ensures lobby entrance and area is always clean and tidy
- Reports to the Front Office management team and works closely with the team to ensure smooth effective running of the front office department
- Supports other departments as required
What are we looking for?
- Previous experience in a customer-focused industry or hotel is an asset
- Excellent verbal and written communication skills
- Commitment to delivering a high level of customer service
- Comfortable working on your own as well as part of a team
- Ability to sit/stand for long periods of time, and lift heavy items as needed
- Ability to work 2:00-10:00pm Thursday, Friday, Saturday, and 9:00am-2:00pm Sunday
Perks
- Shared and temporary staff accommodation options
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development
Don't miss this exciting opportunity to join our Eldorado Resort family!
LLWxzpMHu5
About Eldorado Resort
Eldorado Resort is located Kelowna, British Columbia in the Okanagan Valley – Canada’s award-winning wine region. Eldorado Resort is Kelowna’s #1 luxury waterfront property and marina. This lakeside resort offers the legacy and charm of Hotel Eldorado opened in 1926 featuring 53 rooms and the Mediterranean ambiance of the adjacent Manteo featuring 102 rooms, both connected by a picturesque boardwalk on the lake. Eldorado Resort marries Europe’s glamourous past with the magical and memorable hospitality of today - from elegant Lakeside Dining, to the award-winning Eldorado Lounge and Whiskey Room, to magnificent sun-drenched Boardwalk Dining and Maestro's Mediterranean Restaurant with mesmerizing unparalleled panoramic Okanagan Lake and mountain views. Eldorado Resort is your perfect destination getaway – Where Every Minute Is An Experience.