About the role
Indigo9 days ago
Moncton, NB
Mid Level
full_time
About the role
As a Customer Service Representative, you will be the first point of contact for arriving customers. You will assist in supporting our efforts to consistently exceed customer and client expectations by delivering a superior customer service experience across the country.To succeed in this role, you must be fully bilingual in French and English.
Responsibilities
- Greet, welcome, and assist customers with questions or inquiries
- Process customer transactions using various payment methods quickly and accurately
- Inform and advise customers and clients on our products and services
- Support customers with the use and navigation of parking facilities and equipment
- Validate all defective tickets before allowing customers to exit the premises
- Maintain the customer service booth tidy and organized throughout the shift to ensure efficiency
- Perform other duties as assigned by the manager
Qualifications
- Must be bilingual(English and French)
- Minimum of 2–3 years of customer service experience
- Strong verbal and written communication skills
- Flexibility to work weekends and other shifts, as needed
- Beginner to intermediate computer knowledge
- Ability to work efficiently under pressure in a fast-paced environment
- Ability to work independently as well as within a team-oriented environment
#IPC2
The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.
About Indigo
Hospitals and Health Care
5001-10,000
Indigo Urgent Care is delivering better care through innovation, technology, and a people-centered approach to medicine. Our team is made up of passionate individuals who want to make care easier, friendlier, and more accessible for all.
About INDIGO
Indigo was started in 2007 as a sourcing & procurement company for specialized interior and exterior products to the project industry. Tired of working with conventional products and materials, it was our dream to start our own brands of specialized products, moving away from the humdrum of mass market product lines. From small beginnings, today we offer a wide range of products to projects, resellers and customers across markets in India and overseas. We are committed to customer service excellence with sound quality management principles in all activities, at all levels of the organization. In this period of opportunity and with a whole lot of enthusiasm, Indigo and our brands have got stronger, are reaching higher and a lot further. Yes, we look at the big brands for inspiration, but learning by creating something on our own is more important to us.
About the role
Indigo9 days ago
Moncton, NB
Mid Level
full_time
About the role
As a Customer Service Representative, you will be the first point of contact for arriving customers. You will assist in supporting our efforts to consistently exceed customer and client expectations by delivering a superior customer service experience across the country.To succeed in this role, you must be fully bilingual in French and English.
Responsibilities
- Greet, welcome, and assist customers with questions or inquiries
- Process customer transactions using various payment methods quickly and accurately
- Inform and advise customers and clients on our products and services
- Support customers with the use and navigation of parking facilities and equipment
- Validate all defective tickets before allowing customers to exit the premises
- Maintain the customer service booth tidy and organized throughout the shift to ensure efficiency
- Perform other duties as assigned by the manager
Qualifications
- Must be bilingual(English and French)
- Minimum of 2–3 years of customer service experience
- Strong verbal and written communication skills
- Flexibility to work weekends and other shifts, as needed
- Beginner to intermediate computer knowledge
- Ability to work efficiently under pressure in a fast-paced environment
- Ability to work independently as well as within a team-oriented environment
#IPC2
The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.
About Indigo
Hospitals and Health Care
5001-10,000
Indigo Urgent Care is delivering better care through innovation, technology, and a people-centered approach to medicine. Our team is made up of passionate individuals who want to make care easier, friendlier, and more accessible for all.
About INDIGO
Indigo was started in 2007 as a sourcing & procurement company for specialized interior and exterior products to the project industry. Tired of working with conventional products and materials, it was our dream to start our own brands of specialized products, moving away from the humdrum of mass market product lines. From small beginnings, today we offer a wide range of products to projects, resellers and customers across markets in India and overseas. We are committed to customer service excellence with sound quality management principles in all activities, at all levels of the organization. In this period of opportunity and with a whole lot of enthusiasm, Indigo and our brands have got stronger, are reaching higher and a lot further. Yes, we look at the big brands for inspiration, but learning by creating something on our own is more important to us.