About the role
Job Description
What is the opportunity?
As an Associate, Operations in the Corporate Client Group (“CCG”) National Office, you will play a key role in creating and maintaining a strong monitoring, and control environment. You will act as a central point of contact for policy, procedures, ensuring consistency, compliance and operational excellence across all CCG segments in Canada.
What will you do?
- Support the Senior Manager, Operations in overseeing policies, procedures and regulatory practices including a documenting process.
- Monitor and maintain control processes to ensure compliance with internal standards and regulations.
- Act as a subject matter contact for operational policies and procedures, providing guidance and clarity to business partners.
- Collaborate with internal Business Risk Management team by coordinating requests, gathering supporting documentation and managing remediation efforts.
- Identify risks, gaps, and opportunities for improvement by applying strong analytical and problem-solving skills.
- Manage data collection, reporting, and audit tracking to ensure accuracy and timely delivery.
- Contribute to a culture of continuous improvement by streamlining processes and driving value-added initiatives.
What do you need to succeed?
Must-have**:**
- Experience: 2+ years of relevant experience; supporting multiple teams at different levels; ideally in a finance or corporate setting, with exposure to operational or compliance processes.
- Operations & Compliance Knowledge : Strong understanding of operational procedures, internal controls and compliance standards, with experience documenting processes and supporting adherence.
- Data & Reporting Skills : Ability to collect, organize and analyze information to provide accurate reasonable insights for management decisions
- **Critical Thinking & Problem-**Solving : Able to identify gaps or risks, asses options and implement practical solutions independently or collaboratively.
- Collaboration & Communication : Strong interpersonal skills to work effectively with leadership, business partners, and cross-functional teams, translating complex policies into clear guidance.
- Confidentiality & Discretion : Demonstrated ability to handle sensitive information responsibly maintaining trust and professionalism at all times.
- Organizational Skills & Initiative: Able to prioritize multiple projects, balance competing demands, and proactively address challenges while supporting team objectives.
Nice to have**:**
- Proficiency in Excel
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-03
Application Deadline:
2025-09-18
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
About the role
Job Description
What is the opportunity?
As an Associate, Operations in the Corporate Client Group (“CCG”) National Office, you will play a key role in creating and maintaining a strong monitoring, and control environment. You will act as a central point of contact for policy, procedures, ensuring consistency, compliance and operational excellence across all CCG segments in Canada.
What will you do?
- Support the Senior Manager, Operations in overseeing policies, procedures and regulatory practices including a documenting process.
- Monitor and maintain control processes to ensure compliance with internal standards and regulations.
- Act as a subject matter contact for operational policies and procedures, providing guidance and clarity to business partners.
- Collaborate with internal Business Risk Management team by coordinating requests, gathering supporting documentation and managing remediation efforts.
- Identify risks, gaps, and opportunities for improvement by applying strong analytical and problem-solving skills.
- Manage data collection, reporting, and audit tracking to ensure accuracy and timely delivery.
- Contribute to a culture of continuous improvement by streamlining processes and driving value-added initiatives.
What do you need to succeed?
Must-have**:**
- Experience: 2+ years of relevant experience; supporting multiple teams at different levels; ideally in a finance or corporate setting, with exposure to operational or compliance processes.
- Operations & Compliance Knowledge : Strong understanding of operational procedures, internal controls and compliance standards, with experience documenting processes and supporting adherence.
- Data & Reporting Skills : Ability to collect, organize and analyze information to provide accurate reasonable insights for management decisions
- **Critical Thinking & Problem-**Solving : Able to identify gaps or risks, asses options and implement practical solutions independently or collaboratively.
- Collaboration & Communication : Strong interpersonal skills to work effectively with leadership, business partners, and cross-functional teams, translating complex policies into clear guidance.
- Confidentiality & Discretion : Demonstrated ability to handle sensitive information responsibly maintaining trust and professionalism at all times.
- Organizational Skills & Initiative: Able to prioritize multiple projects, balance competing demands, and proactively address challenges while supporting team objectives.
Nice to have**:**
- Proficiency in Excel
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-03
Application Deadline:
2025-09-18
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.