About the role
About Us
Our Information Technology department is seeking a highly motivated and career minded individual to join our team as a Business Systems Analyst - Roadside.
The focus of this position is to work closely with the business units to gain in-depth understanding of business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the technical capabilities needed to address business challenges.
Who we are
As Canada's largest automobile association, we are passionate about keeping our Members safe- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details
What You Will Do
- Assist with troubleshooting application system related issues.
- Identify solutions to business system problems.
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
- Create and maintain requirements, issue logs, meeting minutes, meeting schedules, project summaries and updates.
- Diligently support and lead where needed, various activities between the teams to ensure the business and technical requirements and objectives are met.
- Participate and contribute to the overall system(s) design.
- Assist with the creation of test suites, execute testing and support the QA process.
Who You Are
- Minimum 1 year of experience in Python, Java and JavaScript
- Proficient in Windows Server Administration and Web Server Administration
- Understanding of Linux Servers and commands
- Proficient in querying Oracle and SQL databases
- Python and AI knowledge - good to have
- AI Framework and Libraries - good to have
- Possesses excellent oral and written communication skills
- Strong documentation skills
- Team player with strong interpersonal skills and ability to take a leadership role when necessary
- Problem solving skills
- Demonstrated experience with Agile development methodology.
- Good project management skills and/or substantial exposure to project-based work structures
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
About CAA Club Group
For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers.
CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.
About the role
About Us
Our Information Technology department is seeking a highly motivated and career minded individual to join our team as a Business Systems Analyst - Roadside.
The focus of this position is to work closely with the business units to gain in-depth understanding of business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the technical capabilities needed to address business challenges.
Who we are
As Canada's largest automobile association, we are passionate about keeping our Members safe- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details
What You Will Do
- Assist with troubleshooting application system related issues.
- Identify solutions to business system problems.
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
- Create and maintain requirements, issue logs, meeting minutes, meeting schedules, project summaries and updates.
- Diligently support and lead where needed, various activities between the teams to ensure the business and technical requirements and objectives are met.
- Participate and contribute to the overall system(s) design.
- Assist with the creation of test suites, execute testing and support the QA process.
Who You Are
- Minimum 1 year of experience in Python, Java and JavaScript
- Proficient in Windows Server Administration and Web Server Administration
- Understanding of Linux Servers and commands
- Proficient in querying Oracle and SQL databases
- Python and AI knowledge - good to have
- AI Framework and Libraries - good to have
- Possesses excellent oral and written communication skills
- Strong documentation skills
- Team player with strong interpersonal skills and ability to take a leadership role when necessary
- Problem solving skills
- Demonstrated experience with Agile development methodology.
- Good project management skills and/or substantial exposure to project-based work structures
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
About CAA Club Group
For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers.
CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.