Job Description:

RESPONSIBILITIES:

As an integral member of the Laboratory team responsibilities include:

• Upholding the College of Medical Laboratory Technologists of Ontario (CMLTO) Code of Ethics and Standards of Practice.

• Upholding the Regulated Health Professions Act as it relates to their CMLTO certification.

• Participating in staff and patient experience and feedback initiatives, professional development, teaching/educational activities, safety and quality improvement programs to ensure excellence in the provision of services.

• Observing and understanding RVH and Laboratory departmental policies and procedures.

• Adhering to the RVH and the Laboratory departmental mission and vision statements while maintaining patient personal health information and confidentiality.

• Maintaining and understanding working knowledge of infection control concepts.

• Participate in all quality and safety audits, self-assessments and peer visits as required.

RELATED DUTIES:

The Systems Administrator related duties include:

• Supporting the flow of clinical/statistical information/results to/from the Laboratory Information System (LIS), other internal and external modules, physicians and clients, EMR and other departments.
• Supporting the Laboratory for system downtimes, upgrades and recovery.
• Troubleshooting LIS/POCT problems, both hardware and software, including with vendors when necessary.
• Liaising with Clinical Informatics and Applications, Decision Support, other IT departments, other departmental Information Systems Coordinators and Application Specialists.
• Assisting with the building, updating and maintenance of the Laboratory Information System dictionaries.
• Assisting with the programming of custom reports for clinical and information purposes.
• Assisting with the programming/testing of all analyzer interfaces.
• Providing training and in-service of key Laboratory staff.
• Supporting IT/CIA with problems with connectivity and barcode printers.
• Assisting with general aspects of Meditech training, procedure manuals and documents according to Accreditation Canada-Diagnostics requirements for LIS and POCT.
• Collaborating with Application Specialists, locally and regionally, to implement computerized and logistical improvements.
• Participating in regional initiatives with respect to Meditech interface and/or interfaces with other health care institutions and/or provincial reporting systems.
• Performing laboratory procedures as outlined in the procedure manuals for the discipline - specific functions.
• Assisting with the training, education and recertification requirements of POCT users.
• Participates in the evaluation of instrumentation and assays for potential POCT implementation.
• Performing validation and correlation studies on all POCT testing devices as per requirements.
• Assisting with distribution of external quality assurance (EQA) materials as it pertains to POCT.
• Assisting with compiling statistics and reports related to Laboratory services and POCT.
• Performing other related duties consistent with the job classification, as assigned, requested, or required.

The responsibilities and duties outlined above are not intended to be all-inclusive. Additional tasks may be assigned as necessary to support the efficient operation of the Hospital and/or the Laboratory to ensure effective patient care.

SKILLS/ABILITIES:

• Demonstrated knowledge of Accreditation Canada-Diagnostics program required.
• Demonstrated knowledge of current LIS, POCT, and related technologies, with a strong ability to continuously develop and expand expertise in both areas to meet evolving clinical and diagnostic needs.
• Demonstrated interpersonal skills and ability to work effectively and professionally with staff, physicians, volunteers, patient families, and visitors.
• Demonstrated excellent verbal and written communication skills.
• Demonstrated excellent organizational skills and ability to handle multiple projects at a time.
• Demonstrated ability to perform duties independently and as a team member, with high degree of motivation and independent judgement.
• Demonstrated commitment to excellent attendance and schedule flexibility.
• Demonstrated excellent conflict resolution and change management skills.
• Demonstrated strong critical thinking and problem-solving ability.
• Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use and other computer software.
• Demonstrated commitment to continuing education and performing mandatory reviews.

QUALIFICATIONS:

EDUCATION

• University degree in a related field or Community College diploma in Medical Laboratory Science, along with either a clinical, computer, or equivalent relevant experience.
• Certification for POCT Specialist through American Association for Clinical Chemists, or equivalent program preferred.

EXPERIENCE

• Minimum five (5) years recent laboratory experience in Computerized Health Care Information Systems (preferably Meditech).
• Recent POCT related responsibilities and LIS knowledge an asset.
• Knowledge of the theory and practice of laboratory concepts, procedures, instruments, equipment and special techniques within department and external to the department.
• Project Management experience and problem-solving skills an asset.
• Experience supporting end users from an applications and device standpoint.
• Background in teaching and training at the adult level.
• Related experience in a hospital environment.

PROFESSIONAL AFFILIATION:

• Active CMLTO registration required – in good standing preferred.