About the role
Company Description Tim Hortons is one of the largest restaurant chains in North America and the largest in Canada, known for its diverse menu and strong presence in the quick-service restaurant sector. As an iconic Canadian brand, it operates within a dynamic and highly competitive multi-billion dollar food-service industry. The company’s scale and reach in Canada offer team members significant opportunities for growth and impact. Working at Tim Hortons means contributing to a company and culture that many people value and enjoy. Team members help serve and support the neighborhoods Tim Hortons calls home. Role Description The Restaurant Manager at Tim Hortons in Vaughan, ON is a full-time, on-site role responsible for overseeing daily restaurant operations. This includes managing and coaching team members, monitoring food and beverage preparation and quality, and ensuring a clean, safe, and welcoming environment for guests. The Restaurant Manager will handle scheduling, inventory, and cash management, while supporting hiring, training, and performance feedback. The role involves maintaining high standards of customer service, responding to guest concerns, and driving customer satisfaction. The Restaurant Manager also helps meet sales and profitability goals by managing labor and food costs and implementing corporate initiatives. Qualifications Strong focus on Customer Service and Customer Satisfaction, with a commitment to creating positive guest experiences. Experience with Hiring, including interviewing, onboarding, and developing team members. Effective Communication skills to interact with guests, team members, and leadership in a clear and respectful manner. Knowledge of Food & Beverage operations, including food safety, quality standards, and product consistency. Previous supervisory or management experience in a restaurant or quick-service environment. Ability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Strong organizational and problem-solving skills, with the ability to handle a fast-paced environment. High school diploma or equivalent; additional hospitality or business education is an asset.
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About Tim Hortons Québec
En 1964, le premier restaurant Tim Hortons® a ouvert ses portes à Hamilton, en Ontario, et depuis tout ce temps, les Canadiens et les Canadiennes commandent le café de mélange original, le café Deux-DeuxMC, les beignes et les Timbits® emblématiques de Tim Hortons. Au fil des ans, Tim Hortons a ravi le cœur et satisfait les goûts des gens d’ici. Tim Hortons est fier d’être devenu la plus importante chaîne de restaurants au Canada, avec plus de 5 millions de tasses de café servies par jour et 80 % de la population qui visite un restaurant Tim Hortons au moins une fois par mois. Plus qu’un simple endroit où l’on prépare du café et des pâtisseries, Tim Hortons fait partie du tissu social canadien et est un fier symbole de notre pays et de ses valeurs.
Nous avons toujours entretenu un lien profond avec nos communautés et nos invités d’un océan à l’autre. Nous comptons plus de 1 500 propriétaires de restaurant, des gens d’ici qui font partie des communautés partout au pays et qui emploient plus de 100 000 personnes. Nos propriétaires locaux et leurs équipes se soucient profondément des communautés qu’ils servent, c’est pourquoi nous versons plus de 60 millions de dollars par année à des organismes et à des communautés partout au Canada. Des Sports Timbits® aux Camps de la Fondation Tim Hortons®, nous investissons dans toutes sortes d’initiatives et de projets communautaires, petits et grands.
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About the role
Company Description Tim Hortons is one of the largest restaurant chains in North America and the largest in Canada, known for its diverse menu and strong presence in the quick-service restaurant sector. As an iconic Canadian brand, it operates within a dynamic and highly competitive multi-billion dollar food-service industry. The company’s scale and reach in Canada offer team members significant opportunities for growth and impact. Working at Tim Hortons means contributing to a company and culture that many people value and enjoy. Team members help serve and support the neighborhoods Tim Hortons calls home. Role Description The Restaurant Manager at Tim Hortons in Vaughan, ON is a full-time, on-site role responsible for overseeing daily restaurant operations. This includes managing and coaching team members, monitoring food and beverage preparation and quality, and ensuring a clean, safe, and welcoming environment for guests. The Restaurant Manager will handle scheduling, inventory, and cash management, while supporting hiring, training, and performance feedback. The role involves maintaining high standards of customer service, responding to guest concerns, and driving customer satisfaction. The Restaurant Manager also helps meet sales and profitability goals by managing labor and food costs and implementing corporate initiatives. Qualifications Strong focus on Customer Service and Customer Satisfaction, with a commitment to creating positive guest experiences. Experience with Hiring, including interviewing, onboarding, and developing team members. Effective Communication skills to interact with guests, team members, and leadership in a clear and respectful manner. Knowledge of Food & Beverage operations, including food safety, quality standards, and product consistency. Previous supervisory or management experience in a restaurant or quick-service environment. Ability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Strong organizational and problem-solving skills, with the ability to handle a fast-paced environment. High school diploma or equivalent; additional hospitality or business education is an asset.
Not the right fit? Search for Restaurant Manager jobs in Vaughan, Ontario, Canada
About Tim Hortons Québec
En 1964, le premier restaurant Tim Hortons® a ouvert ses portes à Hamilton, en Ontario, et depuis tout ce temps, les Canadiens et les Canadiennes commandent le café de mélange original, le café Deux-DeuxMC, les beignes et les Timbits® emblématiques de Tim Hortons. Au fil des ans, Tim Hortons a ravi le cœur et satisfait les goûts des gens d’ici. Tim Hortons est fier d’être devenu la plus importante chaîne de restaurants au Canada, avec plus de 5 millions de tasses de café servies par jour et 80 % de la population qui visite un restaurant Tim Hortons au moins une fois par mois. Plus qu’un simple endroit où l’on prépare du café et des pâtisseries, Tim Hortons fait partie du tissu social canadien et est un fier symbole de notre pays et de ses valeurs.
Nous avons toujours entretenu un lien profond avec nos communautés et nos invités d’un océan à l’autre. Nous comptons plus de 1 500 propriétaires de restaurant, des gens d’ici qui font partie des communautés partout au pays et qui emploient plus de 100 000 personnes. Nos propriétaires locaux et leurs équipes se soucient profondément des communautés qu’ils servent, c’est pourquoi nous versons plus de 60 millions de dollars par année à des organismes et à des communautés partout au Canada. Des Sports Timbits® aux Camps de la Fondation Tim Hortons®, nous investissons dans toutes sortes d’initiatives et de projets communautaires, petits et grands.