General Posting Information

POSITION:

Manager-Infrastructure and Cybersecurity

DEPARTMENT:

Information Technology

CONDITIONS:

Full-time

HOURS:

Approximately 75.0 Bi-Weekly Hours

SHIFTS:

Days

7.5 hours per shift (subject to change)

WAGE RANGE:

Scale Minimum Maximum

NONU 08 $64.16hr $77.78/hr

ABOUT THE ROLE

Queensway Carleton Hospital is seeking an experienced and service-focused Manager, Cybersecurity & Infrastructure for the leadership, planning, and execution of the hospital’s cybersecurity program and core technology infrastructure. This role ensures the availability, integrity, security, and performance of systems that support clinical and corporate operations. The Manager leads a multidisciplinary team supporting network services, cybersecurity operations, endpoint technologies, cloud environments, and disaster recovery. The Manager partners closely with clinical and operational leaders, regional partners, vendors, and cybersecurity supports to deliver secure, resilient, and high-performing digital services aligned with the hospital’s strategic plan, digital strategic plan and cybersecurity roadmap.

KEY RESPONSIBILITIES:

• Lead and oversee all core IT infrastructure operations, including networks, servers, storage, cloud platforms, wireless systems, data centres, and disaster recovery environments—ensuring high availability, performance, and resiliency for critical clinical systems (EHR, PACS, communications, medical device connectivity).
• Manage the design, deployment, security, and lifecycle of infrastructure technologies, including patching, asset sustainment, vendor oversight, and compliance with cybersecurity controls, uptime standards, and provincial interoperability requirements.
• Act as the escalation point for cybersecurity incidents and coordinate effective response, investigation, communication, and recovery activities with internal and external partners.
• Provide strong people leadership by mentoring and developing a high-performing cybersecurity and infrastructure team, building a culture of accountability, service excellence, and cross-functional collaboration.
• Lead special projects and technology modernization initiatives, including equipment changes, infrastructure upgrades, and RFP/vendor evaluations that align with long-term technical needs and cybersecurity standards.
• Oversee operating and capital budgets for cybersecurity and infrastructure, monitor financial performance, and optimize resource allocation through monthly variance analysis and cost-effective planning.

EDUCATION & EXPERIENCE:

• University degree in the field of computer science, Information Security, Engineering or related discipline.
• 5–7 years of progressive IT experience, including 2+ years in a leadership capacity.
• Knowledge of ITIL, PHIPA, cybersecurity best practices, and healthcare system integrations.
• Experience with Cisco network configuration/architecture and VMware.
• Strong leadership, mentoring, and interpersonal skills to manage diverse IT professionals and collaborate with clinical and operational stakeholders.
• Experience managing teams, vendors, and technology projects in complex environments.

PREFERRED:

• CISSP, CISM, CISA, CEH, or equivalent.
• Master’s degree in a relevant discipline.
• PMP, ITIL, or PROSCI certification.
• Experience with healthcare-specific standards such as HL7/FHIR.
• Previous leadership in a hospital or healthcare setting.

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.