<h3>Job Description</h3><div>Job Description<div><p><b><strong>The Opportunity</strong></b></p><p>Reporting to the IT Manager - Business Engagement, the Senior Business Analyst is responsible for the implementing of technology solutions to the business in a cost-effective way by determining the requirements of a project or user request, and communicating effectively with stakeholders, facilitators and business users to obtain their endorsement. The Senior Business Analyst will conduct/ steer system test and user acceptance test, support the implementation and to conduct post-implementation review. </p><p><br /></p><p><b><strong>You Will</strong></b></p><ul><li>To work with business users to understand their business problems and translate that knowledge into a technical solution</li><li>Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign-off from business users</li><li>Demonstrated fluency in business processes and process differentiation</li><li>Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing process</li><li>Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests</li><li>Prepare training and user manual</li><li>Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on-site system operation support where necessary</li><li>Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement</li><li>Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management</li><li>Manage relationships and expectations with business users by developing a communication process to keep others up-to-date on project results</li><li></li></ul><p><b><strong>You Should Have / Be</strong></b></p><ul><li>A Bachelor's Degree in Computer Science, Information Technology, Business Analysis, or other related disciplines</li><li>Possess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in supermarket business operation is a definite advantage</li><li>Good presentation and communication skills; possess highly systematic & analytical problem-solving ability; ability to plan, organize and document complex system design activities and to configure systems to be consistent with company <span class="long-word">policies/procedures</span></li><li>Service oriented with good interpersonal and customer relations skills</li><li>Demonstrate initiative, flexibility and responsiveness in completing tasks</li><li>Certification, such as Business Analysis, Project Management or other designation relating to the application of IT in business <span class="long-word">operation/management</span> is an asset</li><li>Must be fluent in spoken and written English</li><li>Knowledge in Chinese (Cantonese &/or Mandarin) is an asset</li></ul><p><br /></p><p><b><strong>Benefits</strong></b></p><ul><li>Performance bonuses</li><li>Extended <span class="long-word">health/dental/vision</span> care</li><li>Retirement benefit</li><li>Life/AD&D insurance </li><li>Paid vacation, sick, marriage, bereavement leaves</li><li>10% in-store staff purchase discount</li><li>Subsidized staff meal</li></ul><p><br /></p><p><b><strong>Shift</strong></b></p><p>5-day work week (Monday to Friday), 9:00am - 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)</p><p><br /></p><p><b><strong>Safety Statement</strong></b></p><p>Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centr